Cloud Operations Engineer

🕒 September 7

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AnywhereNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AnywhereNow is a pioneering company that specializes in AI-driven omnichannel contact centers integrated with Microsoft Teams. Their flagship product, Dialogue Cloud, enhances customer interactions through advanced communication tools and capabilities, offering solutions like AI Assist, call routing, and dedicated platforms for various industries, including healthcare and professional services. Trusted by over 2000 global clients, AnywhereNow aims to revolutionize customer engagement and streamline processes for businesses.

📋 Description

• Operate and maintain Azure production environments for high availability, performance, and stability • Collaborate with the CloudOps team to improve platform stability using practical SRE principles • Reduce manual toil through improved documentation and help define proactive alerting thresholds for voice health • Act as an L4 escalation point for complex incidents across compute, networking, storage, identity, and AKS • Review, modify, maintain, and troubleshoot Terraform-managed infrastructure • Operate and troubleshoot AKS clusters and workloads, including health, scaling, networking, ingress, and performance • Participate in the Cloud Operations on-call rotation for critical production incidents • Maintain technical operational procedures and runbooks for voice-related troubleshooting • Support and maintain organizational information security standards

🎯 Requirements

• 5+ years of experience in Cloud Operations, Platform Engineering, or SRE-type roles • Strong hands-on experience with Microsoft Azure, including VMs, networking, identity, storage, and monitoring • Proven experience working with Terraform in production environments • Methodical systems troubleshooting across application, network, and provider-level issues • Strong operational experience with Azure Kubernetes Service (AKS) • Experience building automation using PowerShell, Python, or Bash • Experience optimizing Azure environments for reliability and cost efficiency • Experience using Azure Monitor to track performance trends • Ability to work hours aligned to US Eastern Time (ET) • Background check required • Ability to support information security standards and protect confidential data

🏖️ Benefits

• Equal-opportunity employer committed to diversity and inclusion • Background check policy • Mandatory information security and data protection training • Candidate data processing and retention/deletion policy