Accion Opportunity Fund
51 - 200 employees
Founded 1993
🤝 B2B
💸 Finance
🤝 Non-profit
💰 Grant on 2023-05
B2B • Finance • Non-profit
Accion Opportunity Fund is a non-profit organization dedicated to supporting underserved small business owners with affordable loans, educational resources, and a network of support. With over 25 years of experience, they have invested over $516 million to help small businesses thrive, particularly those facing challenges in accessing traditional financing. Their services include personalized coaching, business courses, and a flexible lending model designed to foster community reinvestment and sustainable growth.
Senior Collection Specialist
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Accion Opportunity Fund
51 - 200 employees
Founded 1993
🤝 B2B
💸 Finance
🤝 Non-profit
💰 Grant on 2023-05
B2B • Finance • Non-profit
Accion Opportunity Fund is a non-profit organization dedicated to supporting underserved small business owners with affordable loans, educational resources, and a network of support. With over 25 years of experience, they have invested over $516 million to help small businesses thrive, particularly those facing challenges in accessing traditional financing. Their services include personalized coaching, business courses, and a flexible lending model designed to foster community reinvestment and sustainable growth.
📋 Description
• Manage a portfolio of distressed commercial transportation and small business loans, ensuring proactive recovery strategies and timely resolution of delinquencies. • Supervise assigned accounts to identify unresolved debts, prioritize high-risk exposures, and document all actions in the system of record. • Research and analyze borrower histories, collateral values, payment trends, and prior collection efforts to develop targeted recovery plans. • Conduct detailed analysis of financial statements, collateral documentation, and repayment capacity for restructuring, forbearance, or settlement options. • Manage voluntary surrender process for commercial transportation assets, including coordinating with borrowers, securing equipment, and processing documentation in accordance with company and regulatory requirements. • Communicate with Punjabi-speaking customers to facilitate collections, explain repayment options, and provide culturally responsive service throughout the recovery process. • Prepare, analyze, and distribute monthly collection and recovery performance reports for management review. • Maintain call quality and productivity metrics consistent with departmental standards.
🎯 Requirements
• Bilingual – Punjabi proficiency required • 5-7 years in commercial transportation, finance or leasing • Strong proficiency with skip tracing tools, data based and investigative research methods • Strong negotiation and settlement resolution skills • Excellent analytical and problem-solving abilities • Proven track record of meeting or exceeding recovery targets in commercial financial industry • Ability to work independently with minimal supervision • Strong communication skills, both written and verbal • Proficiency with Microsoft Office
🏖️ Benefits
• Competitive salary commensurate with experience. • An environment that values work-life balance and monthly remote work reimbursements. • 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). • 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts. • Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans. • Tax deferred & Roth 403(b) Retirement Plan with employer match. • 15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave.
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