Tech Lead – ServiceNow

🔥 24 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Aoop Cloud Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

☁️ SaaS

💳 Fintech

💼 Consulting

SaaS • Fintech • Consulting

Aoop Cloud Solutions is a leader in digital transformation and hyperautomation, offering comprehensive solutions that enhance Total Experience (TX) for clients. The company specializes in integrating advanced technologies and services like ServiceNow, aiming to streamline processes and improve experiences for customers and employees alike. They have successfully completed over 1800 digital transformation projects, emphasizing a collaborative approach that focuses on delivering significant value and innovation to various industries.

📋 Description

• Map and distribute tasks across the team based on ServiceNow best practices. • Design and build solutions using ITSM, ITOM, HRSD, CSM, and other modules. • Plan and architect Sprints based on user stories using the SCRUM methodology. • Monitor and support the team during implementation on the ServiceNow platform. • Develop and automate business processes and services on the ServiceNow platform. • Develop APIs using RESTful concepts to integrate with other services. • Work on projects using agile methodologies (Scrum/Kanban). • Support the resolution of technical issues and the continuous improvement of delivered solutions. • Collaborate with multidisciplinary teams across functional, business, and architecture areas.

🎯 Requirements

• Proven experience as a Senior Developer or Technical Consultant specializing in ServiceNow. • Hands-on experience and certifications on the ServiceNow solutions platform. • Experience with ITSM, ITOM, CSM, HRSD, and other modules. • Experience working with agile methodologies. • Ability to understand business requirements and translate them into technical solutions. • Strong communication and interpersonal skills across different organizational levels. • Leadership capabilities. • Advanced English preferred for international projects. • ServiceNow certifications (CSA, CAD, and/or CIS). • Nice-to-have qualifications: advanced Spanish, fluent English, and a postgraduate degree/MBA. • Ownership mindset and a proactive approach to deliverables. • Ongoing interest in learning and professional development. • Adaptability to dynamic and growing environments.

🏖️ Benefits

• Flexible Benefits: Meal Voucher / Food Voucher. • SulAmérica Health Insurance – no co-payments and 100% employer-funded. • SulAmérica Dental Plan – 100% employer-funded. • Home Office Allowance. • Life Insurance. • Childcare Assistance. • Profit-Sharing Program (PPR). • Quality of Life and Well-Being: Wellhub (Gympass). • Digital Urgent Care (24/7 telemedicine, with consultations available within up to 20 minutes). • Telehealth consultations with medical specialists. • Chronic Care Management (personalized, multidisciplinary support). • Maternity Program: Support throughout pregnancy from qualified professionals. • Nutrition Program: Support for employees seeking healthier eating habits, including consultations with nutritionists. • Social Support: Social workers, plus legal and financial guidance. • Emotional Health: Checkups, psychotherapy, and an emergency and crisis support center. • Benefits Club – Education and Career: Partnerships with courses, colleges, and language schools. • Shark Academy: Ongoing training and 100% company-funded certifications. • #sharkteam: Exchange of experience and knowledge with a team recognized as a market reference. • Aoop Lovers: Gamification program where points can be exchanged for prizes.

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