Tech Lead – UX Specialist, ServiceNow Portals

Job not on LinkedIn

2 days ago

Apply Now

Receive Emails with Similar Jobs

Aoop Cloud Solutions

WebsiteLinkedInAll Job Openings

SaaS • Fintech • Consulting

Aoop Cloud Solutions is a leader in digital transformation and hyperautomation, offering comprehensive solutions that enhance Total Experience (TX) for clients. The company specializes in integrating advanced technologies and services like ServiceNow, aiming to streamline processes and improve experiences for customers and employees alike. They have successfully completed over 1800 digital transformation projects, emphasizing a collaborative approach that focuses on delivering significant value and innovation to various industries.

201 - 500 employees

Founded 2017

☁️ SaaS

💳 Fintech

📋 Description

• Create and improve interfaces for Workspaces, Portals, and overall platform experience. • Develop wireframes, prototypes, and flows following ServiceNow native patterns. • Ensure alignment with the Design System, UI Framework, and platform components. • Collaborate with the development team to maintain visual and functional consistency. • Conduct user research, usability testing, and map user journeys. • Document best practices and internal guidelines.

🎯 Requirements

• Experience in UX/UI applied to ServiceNow. • Knowledge of Next Experience (Polaris), UI Builder, Workspaces, and Service Portal. • Proficiency in Figma, Sketch, or Adobe XD. • Familiarity with HTML, CSS, and JavaScript. • Experience with Design Thinking, user-centered UX, and accessibility (WCAG). • Certifications in UX/Next Experience/Portal on ServiceNow (advantageous). • Knowledge of ITSM, CSM, or HRSD (advantage). • Experience with agile methodologies (advantage).

🏖️ Benefits

• Flexible benefits: Meal voucher / Food allowance. • SulAmérica Health Insurance — no co-payment and fully covered. • Dental Plan (SulAmérica) — 100% covered. • Home office allowance. • Quality of life and well-being: Wellhub. • Digital urgent care (24/7 telemedicine). • Chronic care management (personalized, multidisciplinary support). • Social support: social workers, legal and financial counseling. • Emotional health: check-ups, psychotherapy, and urgent/emergency support. • Education and career: partnerships offering professional development tracks, MBA opportunities, and a digital library with over 8,000 books. • Anywhere Office (100% remote). • Shark Academy: training program for our employees, with continuous training and fully funded certifications. • #sharkteam: exchange of experience and knowledge with a market-leading team. • Startup culture — accelerated professional growth. • Aoop Lovers: gamification program where you can earn points, have fun, interact, and redeem points for great rewards.