Enablement & Automations Manager

🕒 May 17

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Logo of Appen

Appen

501 - 1000 employees

Founded 1996

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Data • Enterprise

Appen is a company that specializes in providing high-quality, scalable datasets for AI models and applications. With over 25 years of experience, Appen supports the complete AI lifecycle by collecting, curating, fine-tuning, and monitoring data. Their platform is known for its flexibility, allowing enterprises to unlock the potential of their enterprise data through human-AI collaboration. Appen's global reach and expertise make them a trusted partner in accelerating the development and implementation of AI technologies across various industries.

📋 Description

• Design and execute an automation roadmap that improves scalability, reduces cost, and increases operational efficiency. • Build and govern automation workflows, scripts, and repositories that support quality, repeatability, and adoption. • Improve operational consistency through standardised processes, reporting frameworks, and measurable performance indicators. • Deliver pilot workflows and service models that can scale into repeatable delivery solutions. • Strengthen lean delivery frameworks that optimise resourcing while maintaining delivery quality. • Automate and optimise workflows across setup, pre-processing, and post-processing activities to drive measurable efficiency gains. • Increase reporting visibility and adoption through centralised tools and standardised reporting systems. • Maintain operational performance through delivery health monitoring, process governance, and post-implementation reviews. • Secure internal capability growth through thought leadership, case studies, and knowledge-sharing initiatives. • Develop and lead a high-performing Enablement team focused on innovation, automation, and continuous improvement.

🎯 Requirements

• Advanced experience in process automation, including design, implementation, and governance of automation workflows. • Advanced capability in workflow mapping and optimisation with a track record of delivering measurable operational improvements. • Advanced experience building and maintaining reporting and data visualisation frameworks for operational performance. • Experience scoping, piloting, and scaling new workflows or service lines within complex delivery environments. • Working knowledge of tooling integration across JIRA, Confluence, SharePoint, and automation platforms. • Experience implementing structured change management initiatives with stakeholder engagement and adoption tracking. • Strong capability in strategic planning, execution discipline, and operational risk management. • Experience leading cross-functional teams and managing enablement or operational support functions. • Demonstrated ability to mentor and upskill teams while fostering a solutions-first, automation mindset. • Strong decision-making, problem-solving, and collaboration skills in complex or ambiguous environments.

🏖️ Benefits

• medical, dental, and vision coverage • retirement plan options • paid time off

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