Site Reliability Engineer – Solution Platform

🔥 19 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 15%

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Appfire

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $100M Private Equity Round on 2021-03

Consulting • Marketing • SaaS

Appfire is a company that specializes in providing a wide range of solutions and tools for improving productivity and workflow management, particularly within the Atlassian ecosystem. They offer products and services focused on IT service management, workflow and automation, and agile work management, tailored to enhance the capabilities of agile teams. Appfire provides cloud-ready applications and integrations with platforms like Jira, Confluence, Microsoft, and Salesforce, aiming to optimize processes and improve collaboration within organizations. With over 20,000 customers, including many Fortune 500 companies, Appfire is dedicated to helping teams enhance productivity and governance across various platforms.

📋 Description

• Build and run the technical infrastructure supporting Appfire’s Solutions Group • Own the demo estate end to end, including Atlassian instance provisioning, seeded datasets, reference environments, teardown, and refresh • Build and maintain self-service sandbox environments for Solution Partners • Design and implement automation to reduce technical overhead and improve time-to-demo • Maintain the technical knowledge base for security questionnaires, RFPs, and trust center responses • Run the Instance Optimization inventory extract and pricing pull for Appfire’s consolidation assessment • Transition field-built prototypes to production with Engineering and DevOps, including code ownership, hosting, deployment, and support • Define and enforce technical graduation criteria for prototypes moving from pilot to production • Monitor demo environment health, provisioning performance, and capacity; identify and resolve technical bottlenecks

🎯 Requirements

• 3+ years of hands-on experience in site reliability engineering, platform engineering, DevOps, or systems engineering • Experience supporting a sales engineering, solutions, or presales organization is ideal • Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, and/or Bitbucket • Experience building and operating self-service sandbox or demo environments, including environment lifecycle management and seeded or synthetic data • Strong experience with infrastructure automation, Python or Bash scripting, and Infrastructure-as-Code practices • Practical experience with Docker, Kubernetes, and CI/CD tooling • Experience taking ownership of existing tools or prototypes and preparing them for production, including code review, hosting, deployment, and support • Strong written communication skills and ability to create technical documentation, runbooks, and knowledge bases for technical and non-technical audiences • Ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps teams

🏖️ Benefits

• Company equity eligibility for every Appfire team member • 26 paid vacation days annually, regardless of tenure • 1 fully paid Wellness Day off each month • 24 hours of paid volunteer time plus 3 fully paid volunteering days • Appfire University on-demand learning platform supporting continuous learning, professional development, and career growth • Fully covered Luxmed private healthcare plan, with option to extend coverage to a partner or add personalized upgrades • Fully paid UNUM life insurance • 150 PLN per month MyBenefit allowance for a Multisport card, shopping, restaurants, and entertainment • 300 PLN per month Lunch Card via a virtual Pluxee card for groceries or dining out • 200 PLN net per month Home Office Allowance for electricity and internet costs while working remotely

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