Senior Backend Engineer, Product Neuro Forge Team

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AppFollow

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

💰 $5M Series A on 2020-10

SaaS • AI • B2B

AppFollow is a comprehensive app reputation management platform that provides businesses with tools to enhance their app store optimization (ASO) and manage user reviews at scale. By leveraging AI-powered insights and automation, AppFollow enables companies to improve their response times to user feedback, analyze app ratings, and integrate app performance data across multiple services including Slack, Zendesk, and Tableau. The platform supports ASO, review management, and workflow automation, catering to enterprises looking to drive growth and enhance customer satisfaction across various app stores.

📋 Description

• Develop and optimize the functionality of AppFollow product • Contribute to the system for automating user interaction with customer reviews (tagging, responding to reviews, reports generation, etc.) • Support systems for getting insights from customer data (ratings and reviews) • Contribute to AI-management technologies (semantic analysis, summarization etc.) • Support internal and public API to core data entities • Design, build, maintain and document an efficient, testable, reliable, secure and scalable codebase. • Contribute with other developers to design and improve the entire system architecture. • Interaction with legacy services • Collaborating with the Platform team to deploy the application to various environments and ensure smooth operation, adopt accepted standards, practices and processes to the maintainable systems.

🎯 Requirements

• 5+ years of software development experience in backend • 3+ years of asyncio experience in Python development. • Proficiency in FastAPI for API endpoint development. • Strong SQL skills, particularly in MySQL or PostgreSQL, Experience with ORM frameworks (preferably SQLAlchemy • Experience with NoSQL DBs (MongoDB) • Experience with message-brokers (RabbitMQ, Kafka) • Experience with unit testing (Pytest). • Upper intermediate English proficiency • It would be nice to have • Experience with ML projects (NLP with LLMs) • Experience with integration with big LLMs (development of assistants, RAG, etc) • Experience with vector storage DBs • Experience in data processing pipelines and automation (e.g. Airflow, prefect) • Experience with cloud-based services (AWS) • Experience with RND projects

🏖️ Benefits

• Full-time remote job. Though you’re always welcome to spend time with us in monthly All hands in our hubs: Helsinki, Belgrade, Tbilisi, Batumi, Yerevan • Paid Vacation and Sick leaves. Take the time you need to stay motivated, charged, and balanced. By prior agreement, you can have days off for special occasions • Generous social benefits package including health insurance, equipment reimbursement, home office moderation bonus, and many more • Stock options bonus according to the employee stock ownership plan • You’ll have executive-level visibility into how the company is run and performing. We are always ready to provide dedicated support and fast-track your onboarding, including giving you the tools you need to be successful. • The biggest benefit is our awesome AppFollow team. We're a team of open-minded and friendly high-skilled professionals that enjoy creating a great product, growing together, and supporting each other.