Applied Tech
Cybersecurity • SaaS • IT Services
Applied Tech is a Wisconsin and Colorado-based managed services provider specializing in IT support and security solutions for small to mid-sized businesses. They offer managed IT services, co-managed IT services, and security services designed to improve their clients' technology infrastructure, security, and operational efficiency. Committed to compliance and data protection, Applied Tech partners with clients to develop proactive technology strategies that drive business growth and enhance productivity.
Internal IT Specialist
Job not on LinkedIn
November 27
Applied Tech
Cybersecurity • SaaS • IT Services
Applied Tech is a Wisconsin and Colorado-based managed services provider specializing in IT support and security solutions for small to mid-sized businesses. They offer managed IT services, co-managed IT services, and security services designed to improve their clients' technology infrastructure, security, and operational efficiency. Committed to compliance and data protection, Applied Tech partners with clients to develop proactive technology strategies that drive business growth and enhance productivity.
📋 Description
• Respond to and resolve internal employees' IT-related inquiries, issues, and requests while adhering to SOC 2 and other relevant compliance standards. • Diagnose and troubleshoot hardware and software problems, providing step-by-step guidance and solutions in a secure manner. • Assist with computer setup, software installation, and configuration while ensuring data security and privacy. • Create, modify, and deactivate user accounts, email addresses, and access permissions while maintaining strict access control policies in accordance with SOC 2 requirements. • Perform routine maintenance on computer systems including hardware and peripherals while ensuring compliance with SOC 2 requirements. • Document IT support procedures and troubleshooting steps while ensuring compliance with SOC 2 requirements.
🎯 Requirements
• High school diploma or equivalent (Associate's degree in IT or related field preferred). • Proven experience as an IT Help Desk Technician or in a similar role within a SOC 2 regulated organization. • Strong knowledge of computer hardware, operating systems (Windows, macOS) and common software applications • Excellent problem-solving and communication skills with a strong commitment to data privacy and security. • Customer-oriented approach with a focus on secure service delivery. • Familiarity with remote support tools and ticketing systems. • IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) a plus.
🏖️ Benefits
• Full suite of benefits
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