RN, Case Manager

🕒 6 days ago

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aptihealth

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 $50M Series B on 2021-11

Healthcare Insurance • Wellness

aptihealth is a healthcare company focused on transforming behavioral healthcare by providing integrated access to personalized mental health services. Partnering with health plans and systems, aptihealth delivers comprehensive care for children, adolescents, and adults with varying levels of mental health needs, from mild symptoms to severe and persistent mental illnesses. With convenient video therapy, medication management, and 24/7 support, aptihealth offers a fast track to mental health recovery for its members, ensuring they receive proactive and coordinated care.

📋 Description

• Complete case management assessments and develop care plans • Collaborate with the care team to identify patient needs and coordinate care • Document all patient interactions and care coordination activities • Triage patient calls and electronic communications, escalating concerns as appropriate • Support prescribers with prior authorizations, refills, pharmacy coordination, and scheduling based on clinical need • Conduct medical reviews and gather additional patient history as needed • Obtain and manage required patient consents and releases of information • Educate and onboard patients into AptiHealth’s Medication Management Program • Assess patient response to treatment and medications • Connect patients with community resources and support services to address social determinants of health • Conduct proactive telephonic outreach to patients based on clinical needs

🎯 Requirements

• Active Registered Nurse (RN) license in New York required • Graduate of an accredited nursing program; BSN preferred • Certified Case Manager (CCM) certification preferred • Behavioral health or psychiatric care experience strongly preferred • Experience supporting care coordination and case management workflows • Proficiency with Electronic Medical Record (EMR) systems and Microsoft Office applications • Strong organizational, communication, and clinical triage skills • Ability to work collaboratively within a multidisciplinary care team • Comfortable working in a fast-paced, patient-centered virtual care environment

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision plans available • Paid Time off, Sick Time and Paid Company Holidays • 401k Retirement Savings Program with 2% Company matching • Voluntary Life Insurance • Employee Assistant Program (EAP) • Competitive Salary • Work from home

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