Oracle CX Delivery Architect

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🕒 March 19

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Arbi Arredobagno

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

👥 B2C

🛒 Retail

B2C • Retail • Manufacturing

Arbi Arredobagno is a leading Italian company specializing in bathroom furniture design and manufacturing. With over thirty years of experience, Arbi stands out for its innovative approach, blending cutting-edge technology with elegant design. The company offers a wide range of bathroom products, including cabinets, washbasins, showers, and accessories, all crafted with a focus on quality and customer satisfaction. Arbi collaborates with renowned designers to create stylish and functional bathroom solutions that cater to various preferences. Emphasizing the importance of Made in Italy craftsmanship, Arbi continues to solidify its reputation as an industry leader in bathroom furnishings.

📋 Description

• Lead the end-to-end delivery of Oracle CX cloud implementations (Sales, Service, Marketing, CPQ). • Design scalable, integrated solutions leveraging Oracle CX suite and related applications (e.g., Oracle Integration Cloud, Fusion Middleware, Oracle ERP Cloud). • Collaborate with business analysts and stakeholders to gather requirements, define business processes, and recommend optimal Oracle CX solutions. • Create technical architecture documents, solution blueprints, and integration strategies. • Provide strategic guidance, lead, and drive rapid customer adoption of multi-cloud platforms. • Act as a technical/functional authority in Oracle CX and provide architectural governance for delivery projects. • Oversee data migration, systems integration, and interface development between Oracle CX and third-party applications (CRM, ERP, etc.). • Guide cross-functional teams during implementation ensuring on-time and on-budget delivery. • Provide thought leadership and best practices in CX transformation, user adoption, and system optimization. • Present solutions to customers at multiple levels, from SMEs up to C level executives, while explaining transformational concepts to executive decision-makers and influencing their technology strategy. • Stay current with Oracle CX product updates and roadmap to advise clients and internal teams on new capabilities.

🎯 Requirements

• Bachelor's or Master’s degree in Computer Science, Information Technology, or related field. • 10+ years of experience in enterprise application delivery. • 7+ years in Oracle CX cloud architecture and delivery. • Extensive experience in consulting or a related role, with a proven track record of successful project delivery. • Proven expertise in Oracle CX modules such as Sales Cloud, Service Cloud, B2B/B2C Marketing, CPQ, Commerce. • Strong expertise in Oracle Integration Cloud (OIC) and REST/SOAP APIs for integration. • Solid understanding of data modeling, customer journey mapping, and digital transformation frameworks. • Experience with Agile, Scrum, or hybrid delivery methodologies. • Excellent communication and stakeholder management skills. • Oracle certifications (e.g., Oracle CX Cloud Architect, Oracle Sales Cloud Certified Implementation Specialist) are a plus.