Senior Engagement Manager – Client Services

Job not on LinkedIn

November 19

Apply Now
Logo of Arbi Arredobagno

Arbi Arredobagno

B2C • Retail • Manufacturing

Arbi Arredobagno is a leading Italian company specializing in bathroom furniture design and manufacturing. With over thirty years of experience, Arbi stands out for its innovative approach, blending cutting-edge technology with elegant design. The company offers a wide range of bathroom products, including cabinets, washbasins, showers, and accessories, all crafted with a focus on quality and customer satisfaction. Arbi collaborates with renowned designers to create stylish and functional bathroom solutions that cater to various preferences. Emphasizing the importance of Made in Italy craftsmanship, Arbi continues to solidify its reputation as an industry leader in bathroom furnishings.

51 - 200 employees

Founded 1987

👥 B2C

🛒 Retail

📋 Description

• Serve as the primary ambassador of Argano to Oracle HCM clients • Forge and maintain robust, enduring relationships with clients • Ensure the highest levels of client satisfaction • Proactively identify and mitigate potential issues and risks • Skillfully manage client escalations, resolving them with efficiency and tact • Keep clients consistently informed with clear communication • Deeply understand client business objectives and challenges • Actively identify opportunities for upselling or expanding Argano's services • Ensure seamless planning, execution, and delivery of services • Coordinate closely with internal teams • Regularly conduct assessments to refine and enhance our service model

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or other technical degree or any relevant field • 5-10 years of experience in client services or project management with a proven track record in managing complex, client-facing projects • Minimum of 5 years implementing or managing HCM projects • Strong verbal and written communication skills to interact effectively with clients and internal teams • Experience writing comprehensive scope documents • 5 or more years of direct supervisory experience

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Flexible work arrangements • Professional development

Apply Now

Similar Jobs

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com