Senior UX Designer

November 25

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Arbiter

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SaaS • Healthcare Insurance

Arbiter is a care orchestration platform that unifies patients, payers, and providers on a single intelligent system to automate referrals, prior authorizations, scheduling, and care optimization. The modular SaaS embeds into existing clinical workflows, consolidates clinical, financial, and policy data, and uses AI-driven routing and automation to improve referral matching, reduce administrative burden, and ensure timely, cost-effective care. Arbiter is built by industry operators and integrates with EMRs and payer systems to deliver closed-loop execution across the care continuum.

11 - 50 employees

Founded 2025

☁️ SaaS

⚕️ Healthcare Insurance

📋 Description

• Lead and conduct comprehensive user research (e.g., interviews, surveys, usability testing, ethnographic studies). • Define and articulate user experience strategies, information architecture, user flows, and interaction models. • Create a wide range of design artifacts, including wireframes, mockups, and high-fidelity prototypes. • Develop functional prototypes to simulate user interactions and workflows. • Contribute to the evolution and governance of our design system. • Plan and execute usability tests, analyze results, and translate insights into actionable design improvements. • Partner seamlessly with product managers, backend engineers, AI engineers, and frontend developers (React and Next.js). • Champion user-centered design principles, accessibility standards, and ethical design practices throughout the organization. • Provide mentorship and guidance to other designers and contribute to design critiques. • Participate in interviewing and onboarding new team members.

🎯 Requirements

• 8+ years of professional experience in UX Design, Product Design, or a related field. • Strong, demonstrated experience designing for the healthcare sector, including familiarity with clinical workflows, patient portals, EMR/EHR systems, and healthcare regulations (e.g., HIPAA). • Expert proficiency with leading design and prototyping tools such as Figma, Sketch, or Adobe XD. • Deep understanding and practical application of user-centered design principles, information architecture, interaction design, and visual design fundamentals. • Strong understanding of web accessibility standards (e.g., WCAG) and a commitment to inclusive design practices. • Extensive experience with various user research methodologies (e.g., qualitative interviews, usability testing, contextual inquiry). • Experience providing critical design feedback, and thinking strategically and analytically to solve complex design problems. • Friendly communication skills and ability to work well in a diverse, cross-functional team setting. • Demonstrated experience working with many cross-functional partners (Product, Engineering, Data Science). • Demonstrated experience leading a software product or component's user experience vision and delivery plan.

🏖️ Benefits

• Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. • Generous Paid Time Off (PTO): To ensure a healthy work-life balance. • Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. • Life and Disability Insurance: Providing financial security. • Simple IRA Matching: To support your long-term financial goals. • Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. • Wellness Programs: Initiatives to support your physical and mental health.