Technical Lead

🕒 April 15

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Arbor Education

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Education • B2B • Software

Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.

📋 Description

• Define and guide system architecture, balancing trade-offs between speed, scalability, maintainability, and security. • Work actively with the architecture community to define processes, drive technology adoption, and share best practices across teams. • Ensure non-functional requirements, performance, reliability, scalability, and security are addressed in all solution designs. • Champion accountability from design through production by ensuring systems are observable and meet agreed Service Level Objectives (SLOs). Lead Root Cause Analysis when issues occur. • Lead estimation and feasibility assessments, making sure plans are realistic and aligned with team skills and capacity. • Contribute to structured release planning and communication, ensuring phased rollouts deliver value early (MVP-first). Support post-release reviews and retrospectives. • Uphold coding standards and promote automated testing while embedding a quality-first culture in the development process. • Identify and prioritise maintenance and technical debt, making its impact visible by translating it into customer and business outcomes. • Mentor and coach engineers through feedback, knowledge sharing, and motivation. Foster alignment and help the team galvanise around technical solutions and goals. • Work closely with Product Managers, Engineering Managers, QA, Designers, and other Engineers and Tech Leads to align technical direction with product strategy. Communicate technical concepts clearly to both technical and non-technical stakeholders.

🎯 Requirements

• Extensive experience with PHP • Extensive software engineering experience on complex, scalable systems • Strong grounding in engineering principles and design patterns (e.g. SOLID, DRY) • Proficiency with relational databases and data modelling, including schema design, query tuning and data management • Proven ability to design and deliver solutions using service-oriented or microservice architectures, including well-structured APIs • Hands-on experience with automated testing, CI/CD pipelines and containerisation (Docker, Kubernetes) • Working knowledge of a major cloud platform (AWS, Azure or GCP) • Familiarity with observability practices - monitoring, metrics and alerting - plus incident/problem management and Root Cause Analysis • Understanding of secure coding and compliance requirements • Experience guiding teams through technical estimation and providing input into release planning • Demonstrated leadership in mentoring and supporting engineers’ growth • Excellent written and spoken English, and the ability to communicate clearly with both technical and non-technical stakeholders • Bonus skills • Experience with enterprise-scale or high-availability systems • Agile facilitation (Scrum/Kanban) and continuous improvement • Exposure to DevOps/SRE practices (infrastructure as code, performance tuning, capacity planning)

🏖️ Benefits

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas • Life Assurance paid out at 3x annual salary • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! • Access to services such as Calm and Bippit (financial wellbeing coaching) • All of our roles champion flexible working and we are happy to discuss what this means to you • Social committees that plan team, office and company wide events to bring people together and celebrate success • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) • Volunteer with a charity of your choice for a day each year • Dog friendly offices!

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