Director, Patient Services

🕒 May 21

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

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Archbow Consulting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Archbow Consulting is a firm that specializes in supporting pharmaceutical and biotech companies in achieving their commercial objectives through strategic and tactical approaches focused on distribution, pharmacy, and patient access. With a leadership team of seasoned consultants averaging 25 years of experience, Archbow offers services in commercial planning, distribution strategies, and optimizing patient support programs to enhance access and affordability for new products.

📋 Description

• Manage the day-to-day relationship with assigned pharmaceutical customers including project management activities, identification of organic growth and new sales opportunities, and provision of on-going communications and readout deliverables with key stakeholders. • Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways including operations, contracting, program optimization, SOP creation, RFP recommendations, etc • Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends, changes, and expand individual subject matter expertise. Can resolve and/or escalate issues in a timely fashion. • Draft / update project deliverables and well-organized presentations to a high level of quality. Deliverables may include executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, and contract redlines. • Partner with internal/external resources in cross-organizational/functional development projects (i.e., workflow process analysis, system enhancements; etc.) • Takes both a strategic and tactical approach to projects by providing guidance and leadership while also developing tools, materials, and other deliverables for clients. • Assist with program design and development and/or program optimization. • Lead and manage client engagements, including meetings, workshops, and presentations both virtually and in person where needed. • Ensure all client contractual deliverables are met as it relates to project scope and that expectations for overall satisfaction are achieved. • Understand the core program requirements/intent and communicate effectively with project and client team, as well as external audiences. • Deliver structured problem solving, research, and analysis with guidance; distill insights from analysis and draft potential strategic recommendations. • Resolve and/or escalate issues in a timely fashion. • Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors.

🎯 Requirements

• Bachelor’s Degree required in Medical Sciences, Marketing, or Business preferred from an accredited institution • Strong background with at least 7 years’ industry related experience • Strong record of high performance and consistent results with the ability to work independently • Strong oral and written communication skills, a polished executive presence, and the ability to influence, including with members of C-suite client stakeholders • Proficient in Microsoft PowerPoint, Excel and Word