Operations Project Manager

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October 6

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Arch Retail Solutions

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Retail • eCommerce • Software

Arch Retail Solutions is an all-in-one retail management platform designed to help retailers streamline operations, enhance profitability, and remain competitive. With a comprehensive suite of software solutions, Arch Retail provides real-time control over inventory management, pricing, promotions, and customer engagement, catering to both single-store operations and multi-branch groups. Leveraging over two decades of industry experience, they combine advanced technology with retail expertise to address everyday challenges and support business growth.

201 - 500 employees

🛒 Retail

🛍️ eCommerce

📋 Description

• As the Project Manager, you will be the lead on Implementation projects. • You will co-ordinate with multiple teams (business Solutions Analyst/solutions architects, Branches, 3 rd Party Integrations and Support) to ensure the timely success of the project. • Your accountability is for the entire project scope, initiating, planning, executing, monitoring and closing. • You will track milestone and provide timeous feedback to management and clients on any impediments. • Planning of Project activities to maximize available capacity. • Manage projects on a day-to-day basis • Compile, execute, and monitor project plans with input from cross-functional teams • Identify and manage project risks, issues, and dependencies proactively • Manage Internal stakeholder and client expectations through regular communication and status updates • Coordinate and manage third-party vendors or integration partners • Define, track, and manage critical success factors for the project • Apply appropriate delivery methodologies (e.g., Agile, Scrum, hybrid) to manage the software development lifecycle (SDLC) • Facilitate key Agile ceremonies such as Implementation planning, solutions design, and retrospectives • Maintain accurate and up-to-date project documentation and tooling (e.g., JIRA, Confluence) • Understand DevOps processes and deployment pipelines to support release coordination (optional but beneficial) • Project activities are to be quoted and invoiced • Making sure all project management documentation meets the required standards. • Making sure all project tasks are logged within project timelines • Making sure the Scope is well understood by the client and the team • Business sponsorship visible and agreed • Daily update on all active projects with impediments • Projects where priority is required should be identified daily to Operations Manager • Projects schedule to be updated daily and to always reflect the correct information • Delays or issues to be escalated to Operations Manager and Implementation Team(s) immediately

🎯 Requirements

• Grade 12 certificate or Equivalent • N3 IT Related degree or Diploma • Agile Methodology experience Preferred • PRINCE 2 Agile. Preferable experience in an Implementation environment