Concierge Security Engineer 3

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Creating and maintaining a partnership with our customers • Analyze log and system data • Interact with, and manage, internal and external stakeholders • Communicate, educate, and share information with non-technical people • Help our customers diagnose problems as well as support specific customer requests • Primary technical point of contact for our customers • Champion for our customers within the Arctic Wolf Team • Mentoring junior analysts with their technical and soft skills

🎯 Requirements

• 3+ years in Information Security, Network Security, or Cyber Security • 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred • Have a detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and Proxies • Have an understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures • Analyze log and system data from the above list and other IT systems • Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell • Great writing and speaking skills • Excellent relationship building skills in a professional context • A positive “can-do” attitude • A willingness to learn and continuous self-improvement

🏖️ Benefits

• Equity for all employees • Flexible time off and paid volunteer days • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services • Robust Employee Assistance Program (EAP) with mental health service • Fertility support and paid parental leave • Superannuation Fund that Arctic Wolf pays into