Arctic Wolf
The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:
1001 - 5000 employees
Founded 2012
Manager, Security Operations
Job not on LinkedIn
October 17
Arctic Wolf
The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:
1001 - 5000 employees
Founded 2012
📋 Description
• Develop, enhance, and operationalize processes to better execute customer expectations. • Develop, measure, analyze, and maintain the internal and external service metrics for Service Operation, providing timely reports to leadership teams. • Leverage the metrics to make better informed decisions on improving the organization's capability and functionality. • All people management responsibilities for the organization. • Provide escalation support for customer management challenges, security incidents, and ticket triage functions. • Lead, coordinate, and train others on effective management of security incidents and operational responses for customers. • Collaborate across various business units to deliver the most comprehensive security response to customers. • Work closely with recruitment team to ensure a strong pipeline of talent is being considered and that teams are operating at appropriate capacities.
🎯 Requirements
• A degree in Cybersecurity or equivalent • 4+ years’ experience working and managing a SOC or customer support function
🏖️ Benefits
• Equity for all employees • Flexible time off and paid volunteer days • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services • Robust Employee Assistance Program (EAP) with mental health service • Fertility support and paid parental leave • Superannuation Fund that Arctic Wolf pays into
Apply NowSimilar Jobs
August 28
Senior SOC analyst performing threat detection, hunting and incident response for Newfold Digital's web technology services.