CIAM & Broker Access Operations Administrator

Yesterday

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Logo of Ardanis

Ardanis

Software • IT Services • Consulting

Ardanis is a digital solutions company that specializes in delivering innovative software products to organizations in the UK and Ireland. Since 2016, Ardanis has been involved in the development and recovery of IT projects, providing services such as IT consulting, development team resourcing, and product development using next-generation technologies including Generative AI. The company is skilled in a variety of technologies and platforms, and it emphasizes digital transformation and software audits. Their expertise spans several sectors, including fintech, eCommerce, public sector, and telecommunications.

11 - 50 employees

Founded 2016

📋 Description

• - Administer and maintain CIAM solutions to ensure user access is secure, efficient, and in compliance with governance policies. • - Provision broker organisations and users in CIAM • - Configure local and federated user accounts • - Maintain Magic Link allow-lists, approved email domains and MFA enrolment • - Perform bulk user onboarding and migrations • - Validate broker data against CRM records • - Manage user flows (sign-in, sign-up, password reset) • - Administer identity providers and application registrations • - Assign roles, groups and access permissions • - Execute Joiner / Mover / Leaver activities • - Perform token and access validation testing • - Issue, expire and re-issue one-time access links • - Support failed Magic Link and MFA login attempts • - Enforce operational access controls and audit trails • - Escalate suspected misuse to Security Operations • - Monitor and analyze access logs to detect and respond to security incidents promptly. • - Collaborate with cross-functional teams to design and implement access mechanisms that enhance user experiences. • - Provide technical support and troubleshooting for access-related issues encountered by users. • - Document procedures, workflows, and access control protocols to ensure clarity and consistency.

🎯 Requirements

• - 3+ years of experience in identity and access management or related fields. • - Strong knowledge of CIAM frameworks and technologies, including SSO, MFA, and user lifecycle management. • - Working knowledge of networking and security principles as they relate to access management. • - Proficient in using access management tools and platforms • - Strong problem-solving and analytical skills, with attention to detail. • - Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. • - A degree in Computer Science, Information Technology, or a related field is preferred.

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