Failure Analysis Engineer

🕒 May 21

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Arista Networks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏢 Enterprise

📡 Telecommunications

💰 $2.6M Post-IPO Debt on 2015-05

Enterprise • Telecommunications • Cloud

Arista Networks is a leader in building scalable high-performance and ultra-low-latency networks for modern data center and cloud computing environments. The company offers a wide range of networking solutions including the Arista Extensible Operating System (EOS) for cloud networking, CloudVision for network automation and observability, and a variety of high-performance switches and routing platforms. Arista's solutions are designed for enterprise WANs, cloud-grade routing, multi-domain segmentation, security, and modern network operating models, making them a pivotal choice for hyperscale data centers and cloud environments.

📋 Description

• Analyze RMA, Failure Analysis, and Repair data. • Identify trends and raise quality alerts when necessary. • Drive resolution, containment, and mitigation plans for such quality alerts. • Oversee operational performance of Failure Analysis contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates. • Cross functional communication and support to contract manufacturer(s) debug repair based on FA procedures, best practices and case’s background from the FA operations. • Collaborate with Product Engineers, Hardware Engineers, and Test Engineers in debug of specific field RMAs. • Review and approve Failure Analysis results. • Ensure status of RMA and Failure Analysis cases are updated in Arista Support case management systems. • Drive learnings from RMA / FA back into Manufacturing, Quality, Engineering, and Support teams. • Publish external-facing Failure Analysis Reports to Arista Support teams. • Oversee the set-up of new products into Failure Analysis and debug repair operations: TOI, Test plans, tooling, fixtures and/or equipment. • Collaborate with Arista Service Planning team to ensure quality alerts and ECOs are properly implemented across service depot inventory • Work with cross-functional teams (Test, Engineering, Diagnostics, TAC) to improve and scale Root Cause Failure Analysis capabilities. • Manage debug and repair backlog and aging. • Follow up resolution to operation partner(s) test-mfg critical escalated tickets. • Improve contract manufactures test and debug procedures, operations and efficiency. • Maintain latest test plan or TOI communication to our partner(s). • Own test yields performance and drive the activities for improvement. • Manages budget and inventory of capital equipment, golden units, tooling and fixtures related to debug and test processes for repair flow. • Oversee the test and debug capacity and capability in repair to meet our mid and long-term demand. • Provide input for vendor Scorecard and Quality Business Review (QBR).

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field • Experience in high-tech manufacturing (preferably networking equipment) • Experience working with contract manufacturing partners • Experience in PCBA manufacturing, electro-mechanical assembly, and associated processes • Broad knowledge of test, diagnostics, failure analysis, and debug techniques • Foundational knowledge in quality and reliability performance metrics • Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing • Basic understanding of ERP systems and supply chain concepts • Self-starter who has the ability to handle multiple tasks in a fast paced environment • Ability to influence and motivate internal and external partners • Strong communication and presentation skills • Experience in Failure Analysis, Service, and Repair Operations a plus • Ability to analyze data through high level visual summaries, trends and patterns

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements