
5001 - 10000 employees
Founded 1953
🎮 Gaming
Gaming • Entertainment • Technology
Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.
🔥 23 hours ago
🇧🇬 Bulgaria – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 Field Service Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
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5001 - 10000 employees
Founded 1953
🎮 Gaming
Gaming • Entertainment • Technology
Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.
• Install, convert, repair, and de-install gaming machines, signs, and controllers • Coordinate installation and service activities with the Department Head • Provide direct customer support, including training, parts advice, and maintenance programs • Address customer technical challenges in person or over the phone • Report technical trends and issues to management • Liaise with customer representatives and management regarding product performance and operational issues • Monitor service activities and escalate issues to ensure timely resolution • Maintain a tidy workplace • Report on field issues and installations monthly • Monitor system-related issues on One Link and Vertex Bingo platforms • Ensure timely response to system-related issues
• High School Diploma or equivalent experience • 2+ years of industry-related experience • Electronics qualifications preferred • Strong problem-solving skills and ability to learn quickly • Proficiency in Microsoft Office Suite • Excellent verbal and written communication skills • Capability to work autonomously and collaboratively • Knowledge of digital electronics and networking technologies • Organized, meticulous, and hard-working • Ability to travel on short notice and work extended hours • Must be able to lift and maneuver heavy equipment with ease • Must acquire a gaming license • Must maintain confidentiality of sensitive information
• Annual bonuses and incentives may be available depending on role and location • Health and wellbeing benefits may be available depending on role and location • Paid time off may be available depending on role and location • Retirement plans may be available depending on role and location • Insurance coverage may be available depending on role and location • Other local or statutory benefits may be available depending on role and location • Professional development opportunities
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