Technical Consultant, Key Accounts

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🕒 February 25

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ARKANCE USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

ARKANCE USA is the U. S. arm of a global network of AECO (architecture, engineering, construction, and operations) specialists that helps organizations solve complex business challenges through technology-driven digital transformation. The company provides software solutions and integrations (including Autodesk and Bluebeam products), consulting, BIM and AI services, training, technical support, and custom software development to architecture, engineering, construction, facilities management, and public-sector clients. ARKANCE focuses on implementation, data integration, workflow optimization, and ongoing enablement to help enterprise AEC customers adopt and scale digital tools.

📋 Description

• Drive successful implementations for Construction-specific accounts (Subcontractor, General Contractor, Owner/Developer) with customers $50M+ in annual revenue • Manage up to 10 implementations simultaneously, including both strategic and program-level customers • Deliver advanced training, consulting, and implementation services focused on high-level scenarios specific to Autodesk Construction Cloud portfolio • Perform "Discovery" consultations to uncover and identify additional products and services for unrealized customer needs • Develop detailed proposal documentation with schedules of work based on customer needs and recommendations • Deliver on-site training as a professional technical representative to ensure customer satisfaction • Leverage real-world construction experience to define customer workflows and identify stopgaps and deficiencies • Develop and implement detailed customer installations and implementation plans that optimize software use for construction processes • Support customer success through technical product implementation, consulting, mentoring, training, and support services • Provide technical product assistance ensuring technical satisfaction

🎯 Requirements

• Degree in Construction Management, Architecture, Engineering, or similar AECO fields • 5-7 years of Subcontractor, General Contractor, and/or Owner/Developer industry experience • General knowledge of ERP systems prevalent in the construction industry • Comprehensive understanding of costing mechanisms including Budgeting, Pay Applications/Requisitions, Change Management, and Forecasting • Thorough understanding of Construction Project Lifecycles • Ability to coordinate effectively when multiple project priorities conflict and provide viable solutions • Excellent communication and presentation skills • Proficient with Microsoft Word, PowerPoint, and Excel • Willingness to travel up to 50%

🏖️ Benefits

• Equitable pay • Opportunities for professional development • Comprehensive health insurance plans • Paid time off • Flexible working hours