Junior Network & Security Engineer – 24/7

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Arrow Components

WebsiteLinkedInAll Job Openings

10,000+ employees

Arrow Components is the driving force behind arrow.com, the e-commerce portal for Fortune 120 company Arrow Electronics.

📋 Description

• Provide technical support to customers worldwide via phone and email, helping to troubleshoot networking and security issues while delivering excellent customer experience. • Responsible for logging, investigating and resolving incidents, managing vendor escalations, coordinating hardware replacements, and working closely with senior engineers and cross-functional teams to drive issues through to resolution. • Gain hands-on experience across a wide range of networking and security technologies from leading vendors, while developing your technical expertise through structured training, mentoring, and industry-recognized certifications.

🎯 Requirements

• Basic understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing, switching, network topologies, and common networking protocols • Knowledge of Cisco networking concepts and technologies or relevant training/certifications (e.g. CCNA) would be an advantage • Strong problem-solving, analytical, and troubleshooting skills with the ability to learn quickly and adapt to new technologies • Excellent communication and interpersonal skills, with a customer-focused approach and the ability to work effectively both independently and as part of a team in a fast-paced environment • Fluency in English and Polish. • Exposure to or experience with one or more of the following technologies: Cisco, Check Point, Broadcom/Symantec (Blue Coat), F5, NetApp, Palo Alto Networks, Fortinet, or Microsoft Cloud solutions. • Additional European language skills such as German, French, or Spanish.

🏖️ Benefits

• Permanent contract with a 3-month probationary period • Fully remote work model (you must be located in Poland) • Premium Medical Care programme, including a dental package • MyBenefit System, including a MultiSport Card and vouchers • Access to learning and development programs, technical training, and certifications • Dynamic and collaborative environment with a friendly work atmosphere • Career growth opportunities within a global technology organization.