Network, Technical Support Engineer – English & Spanish Speaker

Job not on LinkedIn

🔥 0 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arrow Components

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.

📋 Description

• Provide 2nd and 3rd line technical support via email, telephone, and live chat to global customers • Provide technical support through remote sessions • Deliver technical support services and investigate arising issues • Replicate customer configurations to troubleshoot complex errors • Resolve escalated support incidents from customers and partners • Progress simultaneous high-profile and high-priority issues • Develop and maintain technical skills in selected products • Undertake training to achieve and maintain accreditation in selected products

🎯 Requirements

• Understanding of TCP/IP, routing, switching, related protocols, network environments, and topologies • Thorough understanding of networking protocols • Experience with TCP/IP, routing, switching, and related protocols • Administration, installation, and troubleshooting of Windows- or Linux-based devices and networks • Excellent written and verbal English language skills • Proficiency in Spanish • French and German language skills are an asset • Passion for networking, security, Linux, and technical subjects • Keen to learn, embrace new technologies, and commit to rapid skills development

🏖️ Benefits

• Training with industry-recognized qualifications • Professional development tailored to technical, customer service, and professional skills • Opportunity to develop practical skills and experience across a range of technologies • Vendor certifications and accreditation training • Equal opportunity employment