Arsipa
Healthcare Insurance • Compliance • Safety
Arsipa is a nationwide company group in Germany that focuses on occupational health, safety, and environmental protection, uniting businesses into a strong network. The organization provides resources and support for workplace safety, occupational medicine, and environmental safety, aiming to enhance compliance and efficiency within the industry.
IT Administrator
November 25
🗣️🇩🇪 German Required
Arsipa
Healthcare Insurance • Compliance • Safety
Arsipa is a nationwide company group in Germany that focuses on occupational health, safety, and environmental protection, uniting businesses into a strong network. The organization provides resources and support for workplace safety, occupational medicine, and environmental safety, aiming to enhance compliance and efficiency within the industry.
📋 Description
• Receive incidents and service requests via MS Teams, email and the ticketing system, including analyzing and resolving issues for our internal users in German • User management • Prioritize and classify requests in the ticketing system • Independently handle requests from intake to successful resolution for hardware and software issues • Escalate incidents or service requests to the appropriate teams and work closely with the admin team
🎯 Requirements
• Initial proven experience in IT support / IT helpdesk • Strong knowledge of PC hardware and communication technologies (notebooks, PCs, tablets, smartphones, printing systems, VoIP telephony, etc.) • Strong knowledge of and confident handling of Microsoft operating systems, MS Office, and Active Directory • High level of autonomy and ability to work in a team • Excellent written and spoken German skills
🏖️ Benefits
• An exciting role with development opportunities in an expanding and stable German company offering long-term prospects • Above-average salary paid on time • Statutory social security (SGK) and a private supplementary health insurance after the probation period • 30 days of vacation for a good work–life balance • 100% remote work (home office) and provision of necessary IT equipment • No shift work and free weekends: working hours Monday to Friday, 08:00–16:30 (German time)
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