Senior Program Analyst, EDI Focused Project Coordinator

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🕒 May 15

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Artemis ARC

11 - 50 employees

Founded 2021

Healthcare • Staffing • Business Transformation

Artemis ARC is a mission-driven organization that specializes in health care solutions, communications, marketing, and business transformation. They blend traditional consulting techniques with advanced technology and data science to improve health care systems and outcomes. With a focus on staffing and recruitment in the health sector, Artemis ARC aims to enhance quality of care and access to resources for a better patient experience.

📋 Description

• Serve as the primary coordinator for EDI production issues, triaging incoming defects and discrepancies related to X12 EDI transactions (e.g., 837, 835, 270/271, 278) and driving them to resolution in alignment with VA program timelines and SLAs. • Utilize Agile workflows and JIRA to log, track, prioritize, and manage EDI production issues through the full defect lifecycle, ensuring clear documentation of root cause analysis, resolution steps, and stakeholder communications. • Conduct data analysis using SQL queries and searches across cloud-based platforms (e.g., AWS) and VA-managed systems to investigate production anomalies, validate transaction data, and troubleshoot reporting discrepancies. • Collaborate with VA contracting officers, program managers, EDI trading partners, and technical development teams to identify systemic EDI data mapping issues and recommend corrective actions or process improvements. • Develop and maintain clear written documentation including issue logs, status reports, root cause analyses, and standard operating procedures (SOPs) to support program transparency and institutional knowledge retention. • Monitor EDI transaction volumes and processing trends to proactively identify emerging production risks, surface patterns requiring escalation, and support continuous improvement of EDI operations across the CCN NG and VFMP programs.

🎯 Requirements

• Minimum 5 years of project coordination experience • Bachelor's degree required in a relevant field such as Health Informatics, Information Systems, Business Administration, Project Management, or a closely related discipline. • Demonstrated experience supporting federal healthcare agency programs, preferably within the Department of Veterans Affairs (VHA) or comparable federal health IT or community care environments. • Ability to obtain and maintain a VA PIV credential and pass a VA background investigation; must meet all federal contractor access requirements for VA network and systems access. • Must be legally authorized to work in the United States without sponsorship; this position supports a U.S. federal government contract and is subject to applicable citizenship and residency requirements. • Proven expertise in EDI Standards (X12) transaction workflows and experience supporting Agile project environments, including PI planning, backlog management, and JIRA-based task tracking across cross-functional teams.

🏖️ Benefits

• Professional development opportunities

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