Staff Product Designer, AI

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September 9

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Articulate

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Articulate develops e-learning software, content, and resources that change the way the world learns. More than 118,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com. With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360. Learn more about Articulate 360 at https://articulate.com/360.With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love. Learn more about Rise.com at https://rise.com.Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 1+ million member of E-Learning Heroes at https://community.articulate.com.As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020: articulate.com/about/careers

201 - 500 employees

Founded 2002

💰 $1.5G Series A on 2021-06

📋 Description

• Lead design for complex product initiatives that require clarity in ambiguous spaces. • Contribute to shared AI frameworks, patterns, and principles that improve usability and trust. • Ensure quality and cohesion of AI-driven user experiences across product surfaces. • Mentor peers by modeling systems thinking, craft quality, and effective product discovery. • Help evolve design processes, tools, and team-wide practices for AI usability. • Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences. • Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable. • Anticipate edge cases and ensure designs balance innovation with clarity and safety. • Use storytelling and research insights to influence product direction. • Participate in critique, testing, and QA to uphold design quality. • Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level. • Balance innovation and practicality, aligning product direction with customer needs and business goals. • Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners. • Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners. • Represent the customer voice in AI product decisions, grounding design in real needs. • Provide feedback and mentorship to senior designers working on AI features. • Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work. • Share knowledge through documentation, critique, and team rituals. • Help build AI design literacy across the org through collaboration and education. • Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence.

🎯 Requirements

• 10–12+ years of professional experience in product design, including end-to-end delivery in SaaS. • Strong portfolio demonstrating expertise in UX, systems thinking, and AI-powered experiences (e.g., assistants, generative input, chat flows, intelligent automation). • Proven experience contributing to cross-functional initiatives at scale. • Deep knowledge of design systems, usability heuristics, and rapid prototyping methods. • Excellent communication and storytelling skills; able to align partners and inspire peers. • Collaborative, resilient, and outcome-oriented—comfortable navigating ambiguity. • Passion for human-centered, responsible AI design. • Strategic, pragmatic, and collaborative — able to operate with autonomy and impact in ambiguous, evolving contexts.

🏖️ Benefits

• The position is also bonus eligible. This position is eligible for Articulate’s robust suite of benefits which are detailed here.