ARUP Laboratories
1001 - 5000 employees
Founded 1984
🧬 Biotechnology
🤝 B2B
📚 Education
Biotechnology • B2B • Education
ARUP Laboratories is a national, academic, nonprofit reference laboratory that provides comprehensive diagnostic testing, specialized genetic and molecular assays, and clinical decision support to healthcare systems, clinicians, and researchers. It offers clinical and pharmaceutical research services, laboratory consulting and analytics, and educational resources including continuing education and expert guidance. ARUP is accredited by CAP, CLIA, and ISO 15189 and collaborates with academic partners to advance diagnostic innovation and precision medicine.
Laboratory Client Support Technician – Client Services
🕒 Yesterday
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ARUP Laboratories
1001 - 5000 employees
Founded 1984
🧬 Biotechnology
🤝 B2B
📚 Education
Biotechnology • B2B • Education
ARUP Laboratories is a national, academic, nonprofit reference laboratory that provides comprehensive diagnostic testing, specialized genetic and molecular assays, and clinical decision support to healthcare systems, clinicians, and researchers. It offers clinical and pharmaceutical research services, laboratory consulting and analytics, and educational resources including continuing education and expert guidance. ARUP is accredited by CAP, CLIA, and ISO 15189 and collaborates with academic partners to advance diagnostic innovation and precision medicine.
📋 Description
• Provides technical and preanalytic support services for clients • Contact clients with specimen information such as integrity, volume, test clarification, and missing specimens • Provide education, guidance, and troubleshooting to customers regarding available resources, testing and application utility • May include specimen triaging, routing, and storing • Maintains work area and documents cleaning and maintenance as required • Initiates problem resolution
🎯 Requirements
• High School Diploma or Equivalent • Must complete and demonstrate department-specific training and competency within 6 months • Preferred college level courses in medical terminology, biology, communications or related life sciences • Customer service work experience • Call center work experience • Ability to type 35 WPM and 10-key skills • General medical laboratory experience • Familiarity with Laboratory Information System (LIS) • HIPAA training and/or knowledge
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