Client Success Specialist – Leadership Team

Job not on LinkedIn

🔥 13 hours ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ascension Business Solutions LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤝 B2B

🎯 Recruiter

⚡ Productivity

B2B • Recruitment • Productivity

Ascension Business Solutions LLC is a provider of virtual assistant services that specialize in supporting home care agencies and healthcare organizations with administrative operations. They offer recruiter, scheduler, intake coordinator, virtual receptionist, after-hours/on-call support, and data migration services, emphasizing cost savings (50–60%), HIPAA-compliant data security, and tailored onboarding and training. Their services are positioned to reduce administrative burden, improve operational efficiency, and allow clients to focus on patient care.

📋 Description

• Responsible for managing client onboarding, VA readiness, and early-stage account success • Ensure smooth onboarding execution and strong client communication • Facilitate onboarding sessions and coordinate across departments • Conduct post-onboarding follow-ups to ensure a smooth transition to live operations • Handle client concerns directly and provide timely resolutions • Submit accurate and timely End-of-Day (EOD) and End-of-Week (EOW) reports • Maintain proactive communication with clients to prevent issues

🎯 Requirements

• 1–2 years experience in client success, account management, or client-facing roles • Strong written and verbal English communication skills • High level of proactiveness and accountability • Strong organizational and documentation skills • Ability to manage multiple onboarding schedules simultaneously • Confidence in handling client communication independently • Experience in Virtual Assistant, home care, or service-based industries (Preferred) • Familiarity with onboarding processes and client lifecycle management (Preferred) • Experience working with cross-functional teams (Preferred)

🏖️ Benefits

• Competitive compensation aligned with the leadership role scope • Paid training and structured onboarding • Fully remote work setup, including company-issued laptop and noise-canceling headset • HMO health coverage (subject to eligibility guidelines) • Paid Time Off (PTO) • Performance-based annual salary increases • Additional bonuses are available after 6 months of tenure