
201 - 500 employees
Founded 2002
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Aspire is reimagining and redefining what being a technology partner in the region means. With a commitment to exceeding expectations and providing exceptional quality work, Aspire consists of a group of technology experts with diverse backgrounds and expertise. The company offers a wide range of digital consulting and technology services, including digital strategy, automation, and cybersecurity solutions, while also focusing on social responsibility initiatives. Aspire serves various sectors such as financial services, healthcare, media, e-commerce, and retail, positioning itself as a trusted digital partner across the MENA region and the US.
🕒 August 23
Improve your chances of getting an interview by checking your resume score before you apply.

201 - 500 employees
Founded 2002
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Aspire is reimagining and redefining what being a technology partner in the region means. With a commitment to exceeding expectations and providing exceptional quality work, Aspire consists of a group of technology experts with diverse backgrounds and expertise. The company offers a wide range of digital consulting and technology services, including digital strategy, automation, and cybersecurity solutions, while also focusing on social responsibility initiatives. Aspire serves various sectors such as financial services, healthcare, media, e-commerce, and retail, positioning itself as a trusted digital partner across the MENA region and the US.
• Support the unified work architecture for post-sales support and operational excellence across Salesforce Service Cloud and related operational systems • Work across engineering workstreams including AI Case Summarization, bulk email/communications platform, omnichannel routing and case orchestration, agentic feedback sync, and Salesforce-to-data-platform integrations • Rotate into the DFR role to triage critical alerts • Monitor platform health KPIs • Handle keep-the-lights-on injects • Track open incidents • Investigate routing and automation failures • Document findings in Confluence • Collaborate with cross-functional teams to ensure platform stability and continuous improvement • Participate in the team's weekly Ops Review process
• Salesforce development experience with Apex • Lightning Web Components (LWC) • Salesforce Flows • Salesforce Service Cloud • Production Salesforce support and troubleshooting • Operational and incident ownership • Monitoring and incident management • Salesforce integrations, including Omnichannel • Experience with data integrations (SFDC to Snowflake) • Omnichannel and case management experience • Automation patterns and best practices • Routing and orchestration experience • DFR-like experience (Daily Fatal/FRR Review) • Experience with observability and monitoring platforms • AI and agentic Salesforce experience • Salesforce to Snowflake integrations specifically • Rigorous security and compliance standards defined by ISO / SOC
• Competitive long-term total compensation package with salary and performance-based bonus • Remote-first organization with flexibility • Technical and non-technical training programs • Global exposure through work with international teams and clients • Virtual and in-person international technology conferences • Nursery reimbursement benefit • Aspire Wellness Program
Apply Now