Aspire Software
SaaS • Enterprise • B2B
Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.
Customer Success Manager
Job not on LinkedIn
1 hour ago
🗣️🇩🇪 German Required
Aspire Software
SaaS • Enterprise • B2B
Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.
📋 Description
• Lead end-to-end onboarding for new clients, ensuring a smooth, successful start. • Build and maintain strong, long-term relationships with clients (service, sales, and administrative leaders). • Manage strategic partnerships across Europe, ensuring alignment and shared success. • Act as the bridge between clients, partners, and internal product/technical teams ensuring feedback is communicated and actioned effectively. • Proactively manage client accounts, monitor performance, and identify opportunities for growth and product adoption. • Conduct training sessions, best-practice reviews, and optimization calls. • Collaborate with the development team to prioritize feature requests and resolve issues. • Support the rollout and adoption of the AI platform across dealership groups in Europe. • Educate clients and partners on AI-powered capabilities to drive engagement and confidence.
🎯 Requirements
• 2+ years of experience in Customer Success, Account Management, Partnership Management, or a similar client-facing role. • Native German speaker (written and verbal) with professional English proficiency. • Passionate about technology and AI, with a desire to contribute to an innovative, fast-evolving company. • Excellent communication skills with the ability to build trust and manage relationships effectively. • Highly organized, proactive, and capable of managing multiple accounts and partnerships simultaneously. • Strong collaboration skills with both external stakeholders and internal technical teams. • Experience in SaaS, automotive retail, or technology support is highly valued. • Contract role, candidate must be legally authorized to work in Austria. • Fully remote position within Austria.
🏖️ Benefits
• Be part of a high-impact AI startup transforming the automotive service industry. • Early growth opportunity as the company continues to scale across Europe. • Work remotely as part of a collaborative, international team. • Benefit from competitive compensation, career development opportunities, and exposure to cutting-edge AI technology. • Make a measurable impact on clients, partners, and broader industry innovation.
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