Content Production Specialist

🔥 22 hours ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Perform QA on technical and support content primarily in English and occasionally in Spanish, including user manuals, videos, how-to guides, and troubleshooting articles • Review content for grammar, spelling, accuracy, formatting, categorization, device associations, and adherence to quality and style guidelines • Ensure published content delivers a premium customer experience and excludes references to competitors, retailers, or negative product messaging • Approve and publish content in the CMS, or reject submissions with clear, actionable feedback • Collaborate with linking agents, technical writers, and QA specialists across global teams • Identify content gaps, missing device coverage, and opportunities to improve content quality and completeness • Stay informed about technology trends, consumer devices, IoT, and emerging topics relevant to content creation • Independently manage a QA work queue, including backlog prioritization

🎯 Requirements

• Bilingual or highly fluent in both Spanish and English, written and verbal • Excellent writing, proofreading, and content review skills • Strong attention to detail and analytical mindset • Passion for technology and ability to quickly learn new devices, tools, and concepts • Ability to work independently in a fully remote environment • Strong communication skills for clear feedback and collaboration with distributed teams • Experience in content QA, technical writing, technical translation, copywriting, or technical support preferred • Experience with CMS platforms or structured content workflows preferred • Exposure to device troubleshooting, technical support environments, or knowledge base/content creation preferred • Bachelor’s degree preferred, but not required if relevant experience is demonstrated

🏖️ Benefits

• Fully remote environment • Virtual interviews conducted on video • Opportunity to thrive at Assurant • Exposure to a global company culture and distributed teams