Assurant
10,000+ employees
Founded 1892
💸 Finance
👥 B2C
💰 Post-IPO Debt on 2023-02
Finance • Insurance • B2C
Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.
Director, Operations Sales Strategy – Execution
🕒 May 7
🇺🇸 United States – Remote
💵 $103.8k - $173.3k / year
⏰ Full Time
🔴 Lead
⚙️ Operations
🦅 H1B Visa Sponsor
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Assurant
10,000+ employees
Founded 1892
💸 Finance
👥 B2C
💰 Post-IPO Debt on 2023-02
Finance • Insurance • B2C
Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.
📋 Description
• Define, execute, and improve Assurant’s cross-sell and upsell sales strategy • Lead the creation, deployment, and scaling of revenue-generating programs • Ensure programs drive incremental revenue while protecting customer experience and compliance • Design, launch, and scale agent-assisted and digital sales programs • Implement and govern contact center agent incentive and compensation programs
🎯 Requirements
• Bachelor’s degree or equivalent experience • 8+ years of experience in inside sales, contact center sales, or revenue growth roles • 5+ years leading sales programs in a B2B2C environment • Strong understanding of contact center operations, digital customer journeys, and CX metrics • Proven ability to design scalable sales programs and lead execution across multiple channels • Experience in insurance, warranty, protection, telecom, retail services, or device lifecycle programs preferred
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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