Engineer Analyst – Windows OS, Vulnerability Management

November 25

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Assurant

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Finance • Insurance • B2C

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

10,000+ employees

Founded 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt on 2023-02

📋 Description

• Reporting to the Global Director of Infrastructure and Products, the Analyst Windows Server Vulnerability Engineer, will be responsible for remediation and support of distributed computing systems with reference to vulnerabilities and patching. • You will work closely with application management, application development, and other IT teams to support vulnerability reduction of Windows Server infrastructure (both physical and virtual). • Primary role is to ensure the global stability, integrity, and efficient operation of the systems and infrastructure that support core organizational functions, • Conduct research on new and emerging technologies for practical application to business problems and strategic initiatives. • Provides direct global technical support for all requirements in developing strategy, planning, coordination, scripting, and implementation of releases, upgrades, or changes to our distributed computing environment. • Participating in several small to medium-scale projects and/or tasks of various complexities across the enterprise.

🎯 Requirements

• Hands-on experience installing and supporting Windows Servers • Other flavors are desired: 2016, 2019, Clustering, 2022, Virtual and Physical • Experience working with and troubleshooting Windows • Strong experience with PowerShell Scripting • Hands-on experience installing and supporting VMware • Hands-on experience managing IaaS and PaaS in Microsoft Azure and/or AWS • Excellent oral, written, interpersonal, and communication skills are required • In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications • Expert technical diagnostic and research skills of servers, expert troubleshooting • Ability to identify and escalate issues to management when appropriate to meet SLA requirements • In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports • Requires ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages • Ability to explain the technical implications of various alternative solutions to management • Strong customer service orientation, proven dependability, promptness, and a solid attendance history • Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently. • Bachelor’s degree in Computer Science, Computer Engineering, or related field • Experience with BigFix • Experience with Nutanix HCI • Experience using ServiceNow ITIL managed processes

🏖️ Benefits

• Bonus Scheme • Flexible Working • Range of benefits; Financial, Wellbeing, Social • Internal Wellbeing Programme • Learning and Development opportunities