Cash Application Specialist

🔥 5 minutes ago

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Mitratech

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Process and post customer payments (checks, ACH, wire transfers, credit cards, Autopay). • Match payments to invoices and resolve discrepancies or unapplied cash. • Maintain accurate records of cash receipts and account adjustments. • Collaborate with collections, sales, and customer service teams to resolve payment issues. • Perform daily reconciliations and prepare reports on cash application activities. • Investigate and resolve short payments, misapplied funds, and deductions. • Assist with collections, chargebacks & disputes, and posting of virtual payments as needed. • Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams.

🎯 Requirements

• 2–3+ years of experience in cash application or accounts receivable. • Salesforce and NetSuite experience preferred. • Strong attention to detail and analytical skills. • Excellent customer service orientation and interpersonal skills. • High proficiency or fluency in English (written and verbal). • Superior critical thinking, analytical, and problem-solving skills. • Familiarity with banking procedures and online payment systems. • Excellent communication and problem-solving abilities. • Experience with Microsoft Excel is required, with a preference for proficiency in VLOOKUP, pivot tables, and basic formulas.

🏖️ Benefits

• Equal-opportunity employer that values diversity at all levels. • Consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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