Collections Analyst

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Mitratech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Monitor customer accounts to identify outstanding invoices. • Take the initiative to contact clients early to encourage timely payments. • Contact clients to ask about their overdue accounts/invoices. • Investigate historical data for each outstanding invoice and work on getting these settled by working closely with the billing team. • Resolve billing and customer payment case inquiries. • Identify and resolve collection issues promptly, ensuring customer satisfaction. • Keep up-to-date records of account status and collection efforts for all outstanding invoices & client accounts. • Analyze aging reports related to invoicing activities and achieve monthly targets. • Report weekly on all accounts' collection activity and accounts receivable status. • Work closely with the billing team to keep track of all the billing transactions and assist with the billing team's requirements if necessary. • Participate in process improvement initiatives to enhance collections efficiencies. • Complete other tasks as assigned by the manager.

🎯 Requirements

• Bachelor’s degree in finance, Accounting, or a related field. • Proven experience as a Collections Analyst. • Very strong attention to detail and high accuracy in collections & billing processes. • Excellent communication and interpersonal skills, including fluency in written & spoken English. • Proficient in Salesforce Billing, NetSuite, and Microsoft Office. • Knowledge of accounting principles, collection, and billing regulations. • Problem-solving skills. • Comfortable working with targets.

🏖️ Benefits

• Equal opportunity employer that values diversity • Learning opportunities • Great people practices