Director, Legal Spend Management

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Mitratech

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AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

📋 Description

• Build strong relationships with clients, interacting live on a regular basis • Build direct relationships with end customers of partner clients • Evaluate relationship health, taking action to address pain points where necessary • Ensure client outcomes are diagnosed, sized, and delivered where economically appropriate • Identify commercial opportunities to expand Mitratech relationships • Distill and deliver compelling insight from client data in presentation form • Deliver monthly, quarterly, and annual legal spend analytics reports as required by your clients • Drive client adoption (e.g., Firm Onboarding, Web Training, Report Distribution, etc.) • Own the resolution of operational and billing issues with the help of peers • Identify opportunities for scalable reporting improvements and escalate them to product teams • Maintain accurate records of client information, health, and account management activities • Contribute to organizational and client awareness of trends in the legal and risk and claims industries (i.e., changes within law firms, TPAs, industry associations) • Travel to client sites as needed

🎯 Requirements

• Track record of developing strong relationships with senior-level clients in a legal services or software business • Ability to create compelling narratives from data using storytelling and anecdotes • Strong presentation-drafting skills • Experience with data analysis in Excel, including analysis and quality control using pivot tables • Ability to monitor and drive completion of action items across 20-30 clients • Ability to prioritize workload and execute in a fast-paced environment • Experience presenting in both live and remote settings • Familiarity with the legal industry

🏖️ Benefits

• Health, Dental & Vision Insurance • 401k + Employer Match • PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off • STD, LTD & Group Life Insurance • Paid Parental Leave • Pet Insurance • FSA & HSA Options • Employee Assistance Program