Salesforce Solution Architect

October 24

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Mitratech

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AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

📋 Description

• Engage with product/business stakeholders to gather requirements, understand workflow and processes, and identify challenges. • Design Salesforce solutions that meet business needs while adhering to Salesforce best practices and scalability considerations. • Create detailed solution designs, including system architecture diagrams, data flow models, and process workflows. • Collaborate with technical architects, developers, and project managers to ensure alignment between functional requirements and technical execution. • Lead discovery workshops and document use cases, user stories, and acceptance criteria. • Provide guidance on Salesforce configurations, declarative development, and customizations. • Ensure solutions integrate seamlessly with third-party systems and enterprise platforms. • Conduct solution reviews and ensure quality assurance in the usability phase of product development. • Stay informed on Salesforce releases and new features, advising stakeholders on their potential impact and value. • Support change management and user training efforts for new Salesforce capability implementations.

🎯 Requirements

• 6+ years of experience in Salesforce solution design and implementation. • Proven experience delivering scalable and effective Salesforce solutions across various business domains. • Experience with multiple Salesforce clouds (e.g., Sales, Service, Experience and Tableau/CRM Analytics). • Familiarity with Salesforce AI capabilities such as Einstein Discovery, Salesforce Copilot, and Agent Force. • Strong knowledge of Salesforce platform capabilities, declarative tools, and customization options. • Excellent communication and presentation skills, with the ability to translate technical concepts into business terms. • Expertise in business process mapping and optimization. • Familiarity with data migration, security models, and integration patterns. • Ability to lead cross-functional teams and manage client relationships effectively.

🏖️ Benefits

• We are an equal-opportunity employer that values diversity at all levels