Salesforce B2B Commerce Architect

🕒 May 21

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Astound Digital

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 Venture Round on 2021-05

Artificial Intelligence • B2B • SaaS

Astound Digital is a company that specializes in providing end-to-end, frictionless customer experiences by leveraging technology, data, AI, design, and marketing. It empowers businesses to enhance their B2B commerce operations and improve digital transformation initiatives, especially in sales, marketing, commerce, and service sectors. With expertise in data, AI, CRM, performance marketing, and Salesforce solutions, Astound Digital helps organizations unlock the full potential of their operations. The company serves various industries including manufacturing, distribution, travel, tourism, hospitality, retail, consumer goods, food, beverage, health, and life sciences, delivering long-term business outcomes through innovative solutions.

📋 Description

• Oversee the quality of B2B delivery, ensuring all projects align with core strategic objectives and established Salesforce best practices. • Provide expert guidance on implementation approaches, covering the full lifecycle of requirements gathering, system integration, payment processing, fulfillment, and order lifecycle management. • Establish and enforce technical quality standards through architecture reviews, design governance, and implementation oversight to ensure scalable, high-performance enterprise solutions. • Coordinate with delivery teams and clients to ensure seamless execution from initial discovery through post-launch support. • Develop and execute transformative strategies designed to optimize the B2B customer experience and drive meaningful revenue growth for clients. • Identify opportunities to increase organizational efficiencies and reduce operational costs through advanced platform enablement. • Act as a visionary leader to build and expand the firm's internal B2B capabilities, staying ahead of market trends and client needs. • Maintain deep, up-to-date expertise in the evolving capabilities of Salesforce B2B Commerce Cloud. • Leverage comprehensive product knowledge to recommend innovative solutions that maximize customer outcomes and platform ROI. • Serve as the subject matter expert on B2B Commerce APIs, data modeling, and architectural best practices. • Partner with Salesforce and other strategic alliances to stay informed on product roadmaps and emerging features, translating them into actionable client strategies. • Lead pre-sales solutioning activities, including discovery, defining scope, solution approach, scope, estimation, technical assumptions, and create content for proposal responses. • Develop a point of view on modern B2B commerce architectures, customer engagement models, and adjacent Salesforce platform capabilities

🎯 Requirements

• 7+ years of overall professional experience, including at least 3 years serving as an architect subject matter expert on Salesforce implementations. • 3+ years experience working with Salesforce B2B Commerce on Lightning • Proven track record leading Salesforce teams and delivering enterprise-scale solutions. • Deep understanding of the Salesforce B2B Commerce data model, including catalog management, buyer groups, and checkout. • Strong ability to lead geographically distributed teams and manage integrations with ERP, OMS, or payment systems. • Demonstrated experience leading pre-sales solutioning for commerce initiatives, including discovery, architecture definition, estimation, technical assumptions, and proposal content • Working knowledge of project management principles and methodologies • Experience interviewing, onboarding, and mentoring engineering team members • Experience leading geographically distributed teams across time zones and regions

🏖️ Benefits

• Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. • Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. • Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. • Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.

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