Project Coordinator II

🔥 21 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $21 - $33 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. • Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. • Works on assignments that are moderately difficult, requiring judgment in resolving issues. • Requires some instruction on new assignments and infrequent checks on daily work. • Gather and maintain project requirement lists. • Provides weekly project updates including action item updates. • Schedules and coordinates project reviews and follows up on assigned actions. • Effectively and accurately communicate status to the project team. • Maintains and monitors project plans, project schedules, work hours and expenditures. • Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager. • Takes part in organizing, attending and participating in stakeholder meetings. • Documents and follows up on important actions and decisions from meetings. • Collaborates with various regional teams responsible for project resources and ticket resolution. • Assists with daily monitoring of the ticketing system, reassigning tickets where required. • Produces regular reports as required. • Assists with identifying trends or recurring problems and escalates to management for resolution. • Assists with locating and defining new process improvement opportunities. • Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures. • Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

🎯 Requirements

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues. • Experience working with Microsoft Excel and Google Suite • Excellent Communication skills, both verbal and written • Previous experience with ticketing systems and/or project management system • Understanding of or previous experience in a technology driven environment • Proactive attitude and dependable • Excellent customer service skills • Ability to work both within a team and independently • Ability to multitask and prioritize workload • Ability to use good judgment, as well as problem-solving and decision making skills • Ability to maintain confidentiality and professional decorum

🏖️ Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC • Nationwide Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days • 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law