Regional IoT Technical Lead

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Astreya

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Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Provide advanced technical leadership and operational support for IoT-based Smart Building Solutions. • Ensure system reliability, compliance, and performance. • Own the technical performance and operational integrity of all IoT-based systems and devices. • Provide expert-level diagnostics and support for Azure IoT services. • Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies. • Lead root cause analysis and present investigatory findings. • Manage and resolve ServiceNow and ICM tickets. • Maintain and troubleshoot network connectivity, including port configurations. • Support lifecycle planning, preventative maintenance, and system refresh efforts. • Create and maintain region-specific technical documentation.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field. • 5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations. • Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics. • Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols. • Experience with ServiceNow, ICM, and enterprise support tools. • Proven ability to create and manage technical documentation and knowledge bases.

🏖️ Benefits

• Professional development opportunities