Implementation Specialist III – 401k

2 hours ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $65k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Asure Software

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SaaS • HR Tech • Payroll

Asure Software is a company specializing in providing comprehensive payroll and HR solutions to small and mid-sized businesses, as well as large enterprises. They offer services such as payroll processing, tax filing, HR compliance, benefits administration including COBRA, 401K plans, and workers' compensation management. Asure Software focuses on automating and streamlining payroll, hiring, onboarding, and employee records management, with a particular emphasis on maintaining compliance with federal, state, and local HR laws. The company also provides access to capital through tax credits and lending options, and partners with various businesses including CPAs, accountants, and benefit brokers to enhance their product offerings.

501 - 1000 employees

☁️ SaaS

👥 HR Tech

📋 Description

• Provide complete and successful implementation for your clients, while being a subject matter expert with our software. • Configure the Payroll integration based on the documented 401k specifications. • Deliver administrator training on the 401k configured solution. • Conduct pilot testing. • Participate in formal hand-off of "live" client to Asure Support department. • Successfully complete an entire deployment. • Deliver results on time and within or under budget. • Ensure client product adoption and methodology for success with our products. • Provide status reports and overall project updates to the VP, Benefit Operations. • Support to overcome project hurdles, through client management and internal team management to get the project to completion. • Identify opportunities to position other products and service offerings- creating overall client satisfaction with Asure. • Create client advocates for our products, leaving every customer happy and willing to provide a reference to future customers. • Execute additional professional services: Changing configuration data on a previously implemented account. • Performing additional training sessions were purchased from a client. • Scoping work to include billable hours for potential Professional Service tasks. • Assisting with additional Professional Service work where needed. • Resolving integration issues that arise with PayKonnect or Asure 401k.

🎯 Requirements

• Bachelor’s Degree or equivalent in education and experience. • 2+ years of experience in implementing payroll systems. • Experience in 401k integration implementation preferred. • Passion for customer service and overall customer success. • Demonstrated project management experience: • Excellent verbal and written communication skills • Business analysis and requirements gathering abilities • Previous conflict management skills • Ability to learn technology quickly through instruction and self-training. • Ability to teach adult learners new technologies and processes.

🏖️ Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1! • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability • 401K Program with 3% safe harbor contribution • Employee Stock Purchase Program • Fitness Reimbursement Program • Self-Managed PTO