athenahealth
5001 - 10000 employees
Founded 1997
⚕️ Healthcare Insurance
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2017-05
Healthcare Insurance • SaaS • Artificial Intelligence
athenahealth is a provider of healthcare software solutions focused on enhancing clinical effectiveness, patient experience, and financial performance. Its flagship product, athenaOne, is an all-in-one solution that includes electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools. The company offers tailor-made solutions for various healthcare providers, ranging from small practices to large health systems and specialities like behavioral health and pediatrics. athenahealth also provides payer solutions, advisory services, and platform services to improve patient outcomes and reduce costs, while ensuring a highly reliable service with 99. 98% uptime. Their solutions also incorporate AI-powered features like Ambient Notes to streamline clinical documentation. With a focus on interoperability and efficiency, athenahealth aims to simplify healthcare delivery and improve outcomes for both providers and patients.
Associate, Customer Success Enablement
🔥 14 hours ago
🍂 Massachusetts – Remote
💵 $57k - $97k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
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athenahealth
5001 - 10000 employees
Founded 1997
⚕️ Healthcare Insurance
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2017-05
Healthcare Insurance • SaaS • Artificial Intelligence
athenahealth is a provider of healthcare software solutions focused on enhancing clinical effectiveness, patient experience, and financial performance. Its flagship product, athenaOne, is an all-in-one solution that includes electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools. The company offers tailor-made solutions for various healthcare providers, ranging from small practices to large health systems and specialities like behavioral health and pediatrics. athenahealth also provides payer solutions, advisory services, and platform services to improve patient outcomes and reduce costs, while ensuring a highly reliable service with 99. 98% uptime. Their solutions also incorporate AI-powered features like Ambient Notes to streamline clinical documentation. With a focus on interoperability and efficiency, athenahealth aims to simplify healthcare delivery and improve outcomes for both providers and patients.
📋 Description
• support the execution of CSM enablement programs • participate in the facilitation of live enablement sessions • assist with the creation and publishing of enablement assets • maintain learning paths and assignments in the LMS • coordinate logistics for enablement activities • support reporting and dashboards used by Enablement and CS leadership
🎯 Requirements
• Bachelor’s degree • minimum of 2 to 3 years of experience in enablement, training support, customer success, operations, program coordination, or a related role preferred • experience working in a SaaS, healthcare technology, or customer facing environment preferred • effective time management, logical problem solving, and strong organizational skills with high attention to detail • proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word) and collaboration tools (Microsoft Teams)
🏖️ Benefits
• health insurance • retirement plans • paid time off • flexibility • professional development opportunities
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