Resident Resource and Communications Specialist

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🔥 7 minutes ago

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Logo of Atlas Real Estate

Atlas Real Estate

51 - 200 employees

Founded 2008

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS

Atlas Real Estate is a property management and real estate brokerage firm that operates across multiple U. S. markets. The company provides services for renters, homebuyers, individual and institutional investors, and landlords — including property management, brokerage (buying and selling), acquisitions & dispositions, asset & investment management, and home maintenance/repair through Atlas Home Services. Atlas promotes programs to transition renters to homeowners and supports investors with portfolio management and institutional services. It emphasizes leasing, operating, owning, and investing in residential real estate (rentals and single-family rental portfolios) and highlights markets spanning many U. S. states.

📋 Description

• Manage incoming phone calls to resolve issues and direct to the appropriate party • Support Property Management team by verifying applicants' documents • Conduct calls/emails as needed to successfully retrieve required information • Update data accurately in company software

🎯 Requirements

• Must be able to manage phone calls and resolve customer issues • Knowledge of Fair Housing Laws • Knowledge of Housing Vouchers • Experience with data management software, specifically Appfolio • Proven ability to verify rental and employment information • Exceptional customer service skills

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