Atlas Technica
201 - 500 employees
Founded 2016
🔒 Cybersecurity
💸 Finance
Cybersecurity • Finance
Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.
NOC Engineer
🕒 April 1
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Atlas Technica
201 - 500 employees
Founded 2016
🔒 Cybersecurity
💸 Finance
Cybersecurity • Finance
Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.
📋 Description
• Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts • Resolve requests, primarily consisting of scheduling after-hours maintenance, and device/new customer onboarding • Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation • Projects, as assigned by managers, for the NOC and Support teams • Documentation, maintaining knowledge base, new articles, and content improvements • Recommend and improve processes to drive better outcomes
🎯 Requirements
• 3+ years of general IT experience primarily in server, infrastructure support, and networking/circuits • 1+ years of NOC experience, including knowledge of ITIL-based Service Operations • Microsoft Windows Desktop & Server OS • General familiarity with all currently-supported versions of Windows • OS & App Patching, OS Upgrades, Failure Remediation • Cloud Products & Technologies (Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS) • Identity Management, Authorization, and Security (Azure AD, Okta) • EMM/MDM tools (InTune, AirWatch) • Backups & Disaster Recovery • E-Mail Technologies (General Mail Flow Troubleshooting, Archiving, Retention, Compliance) • Networking (Comprehension of network protocols TCP/IP, VPN, DNS, DHCP) • Great communicators, able to speak at a conversational English level
🏖️ Benefits
• Competitive salary • Comprehensive benefits • Great perks • Professional and career development opportunities
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