Senior Product Manager

November 3, 2023

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We help people in crisis get the aid they need, for free.

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Description

• To provide a great experience for a client, we have to do a lot quickly. • Understand their situation, identify their needs, give advice, match them with the right lawyer, connect them to that lawyer, convince both parties to work together, and formalize the arrangement. • Your job is to change that: to lead the effort to transform our product into a platform that can serve millions of people. • You will be tasked with owning, maintaining, and expanding our core products. • Craft a strategic plan and roadmap, then coordinate our teams — design, engineering, and client service — to implement it. • Develop a comprehensive product roadmap and build alignment for it from the full team. • Work with engineering and design to build and ship new products and features. • Play the role of conductor, coordinating and empowering others. • Collect and analyze data, and use it to drive decision-making at a company level. • Qualifications

Requirements

• Critical: 3+ years of product management experience, building and shipping products at scale • Demonstrated success setting product vision and strategy, and the ability to speak thoughtfully about key decisions and tradeoffs you made • Knowledge of best practices (from past work in a high-performing organization) and the ability to instill a great product culture as we grow • Great communication and people skills — shown by great reviews from engineers and designers you’ve worked with • Mastery of analytics platforms and ability to do you own data gathering and analysis • A track record of running lean experiments and using data to drive decisions • Ability to empathize with a diverse user base, including disabled and older users • A demonstrated commitment to doing good and helping people • Bonus / Nice-to-Have: Experience with complex consumer services and/or two-sided marketplaces • Experience scaling a product organization from its early days • Past work at a fast-growing startup.

Benefits

• Competitive pay - including equity • Medical and dental insurance with 100% of employee premiums covered • 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year) • Free memberships to ClassPass and OneMedical • $1,000 reimbursable stipend for education and training outside of work • Student loan repayment assistance, 401(k), and optional HSA • Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats • Humble, thoughtful, smart, fun colleagues