ENT Practice Management Advisor

🕒 2 days ago

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Advisor

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Logo of Audigy

Audigy

51 - 200 employees

We are the hearing care industry’s preeminent, data-driven practice development company, representing 275 practices with 750 locations across North America. In 2004, we began our mission to help our Members achieve their goals. We’ve pioneered practice support through better data, stronger teams, and advanced exclusive platforms. Audigy supports its members in the audiology and hearing care space by providing comprehensive strategies for every phase of practice growth. Our mission is to partner with practice owners to help them achieve their goals. Each Members’ unique vision of success determines how we support them, their practice practice, and their team. We tailor our recommendations to their needs by using exclusive business intelligence to create low-effort, high-impact strategies that increase efficiencies and profitability. Comprehensive data analytics, strategic recommendations based on top practice benchmarks across every aspect of the business: operations and business intelligence, digital marketing and website support, branding and creative, learning and development programs, HR and IT, and superior technology infrastructures.

📋 Description

• Serve as a key member of the Audigy Medical Strategic Business Unit for assigned ENT member practices, working alongside Practice Management Consultants to deliver consistent, high-quality guidance. • Build strong, credible connections with ENT physicians, practice administrators, and leadership teams. • Maintain regular contact through virtual check-ins and occasional on-site visits, stay close to practice needs, and deliver ongoing advisory support. • Advise practice leaders on operational workflows, scheduling, billing processes, and administrative design, helping them identify inefficiencies and implement improvements. • Apply Audigy’s proven practice-management frameworks to help ENT practices strengthen their ancillary service lines, including audiology, allergy, sleep, aesthetics, etc. • Review revenue-cycle performance and key performance indicators including collections rate, days in A/R, and productivity benchmarks, and translate what the numbers mean into clear next steps. • Conduct structured practice assessments across all core operational areas including Practice Overview & Org Structure; Audiology, Allergy, and Imaging Departments; Ancillary Services (Sleep, Aesthetics, and other); Operations & Patient Access; HR & Staffing; Financial Management; Compliance & Regulatory; Marketing & Growth; Technology & Data; Quality & Patient Experience; Culture & Leadership; and Strategic Assessment; as well as produce written reports with prioritized recommendations and action plans. • Build tailored presentation decks and structured action plans that translate assessment findings into prioritized, time-bound next steps for practice leadership. • Provide high-level compliance guidance on HIPAA, CMS, and payer requirements, partnering with Audigy’s internal coding expert and partners for specialty detail and support. • Stay current on ENT reimbursement trends and specialty developments, and proactively share what matters with the practices and team you support. • Work alongside Practice Management Consultants to develop ENT-specific playbooks, frameworks, and resources that make the whole team more effective. • Mentor and coach Practice Management Consultants through one-on-one development, ENT-specific training, and regular case reviews that sharpen the team’s advisory judgment. • Maintain consistent engagement across all assigned practices on a defined check-in cadence, and drive member retention by delivering the guidance and outcomes that demonstrate the value of Audigy membership. • Recognize when practice needs call for senior leadership involvement and facilitate those conversations smoothly.

🎯 Requirements

• 5+ years of progressive experience in ENT or otolaryngology practice settings • Broad knowledge of ENT practice operations including financial management, administrative workflows, staffing, and compliance basics • Experience working directly with physician leaders and practice administrators in a trusted, relationship-driven capacity • Experience managing ancillary service line operations within ENT practices, such as audiology, allergy, etc. • A genuine innovative thinker who brings creative, practical ideas to complex challenges • A collaborative team contributor who thrives working alongside colleagues toward shared goals • Strong financial acumen: able to read and interpret revenue cycle, financial, and provider productivity reports to identify gaps and translate those findings into specific, actionable guidance that practice leaders can implement • Excellent communication and interpersonal skills with the ability to build trust quickly at every level of a practice • Proficiency in ENT-relevant EHR and practice management systems (e.g., Modernizing Medicine, Athena, Epic) • Comfortable with regular travel for member practice site visits and industry meetings (up to 25%) • Self-directed and effective in a primarily remote environment • Experience in multiprovider or multilocation ENT practice environments

🏖️ Benefits

• Competitive Pay: Salary range is $90,000.00–$100,000.00 per year dependent on experience, plus a $75 monthly cell phone allowance and a performance-based incentive plan • Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club • 401(k) with a generous company match • Generous PTO and paid company holidays • Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit • Education reimbursement to support ongoing learning • Additional perks and programs designed to support your well-being and success

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