Technical Implementation Analyst

November 8

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AuditBoard

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SaaS • Compliance • Security

AuditBoard is a leading cloud-based platform that specializes in transforming audit, risk, environmental, social, and governance (ESG), and information security (InfoSec) management. The platform empowers businesses to improve efficiency and clarity in managing risks by providing an integrated, intelligent, and collaborative environment for audit, compliance, risk management, and more. Trusted by more than 50% of the Fortune 500 companies, AuditBoard facilitates the seamless connection of teams, stakeholders, data, and processes, enabling organizations to address risks comprehensively and proactively through automation, analytics, and collaborative workflows. The company offers a modern connected risk management platform and supports SOX, internal audits, IT risk, and ESG programs, aiming to drive business improvements with superior insights and recommendations.

501 - 1000 employees

☁️ SaaS

📋 Compliance

🔐 Security

💰 $40M Series B on 2018-08

📋 Description

• The Technical Implementation Analyst role will work closely with Implementation Project Leads with all aspects related to assisting clients to go live quickly and efficiently • This includes collection and review of client data, data cleansing, data transformation, AuditBoard application configuration, user setup, permissions configuration, customer communication, and overall project management. • This role will also be reviewing key features of the application and submitting requests to the development team when required. • In addition, this role will have the opportunity to drive methodology changes, enable the customer success organization, and further develop technical abilities in integrations, analytics, and other technologies. • This role will report to the Technical Implementation Manager and is the perfect opportunity for someone looking to jump into the exciting world of high-growth technology.

🎯 Requirements

• 1-2+ years’ of professional working experience – preferably in a SaaS environment • Bachelor's degree or commensurate combination of education and experience • Familiar with Microsoft Office products: Excel (required), Word, Outlook, PowerPoint • Fluent in using Excel complex functions, XLOOKUP, pivot table, formulas (required) • Demonstrated fluency in English. Written and verbal communication skills (required) • The ideal candidate should be able to effectively handle business correspondence, conduct meetings, and create documentation in English • The ability to build Macros or experience using Alteryx (a plus) • SaaS or Technology experience (a plus) • Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications • Ability to communicate clearly with team members and clients. • High attention to detail and data/configuration accuracy • Comfortable working and interacting directly with customers • High level of energy, drive, enthusiasm, initiative, commitment, and professionalism • Self-starter with the ability to work independently as well as in a team environment • Open-minded and willing to learn • Excellent organization and time management skills • Competitive and focused on achieving goals • Critical and Analytical thinking

🏖️ Benefits

• Live your best life (LYBL)! $200/mo for anything that enhances your life • Remote and hybrid work options, plus lunch in the Cerritos office • Comprehensive employee health coverage (all locations) • 401K with match (US) or pension with match (UK) • Competitive compensation & bonus program • Flexible Vacation (US exempt & CA) or 25 days (UK) • Time off for your birthday & volunteering • Employee resource groups • Opportunities for team and company-wide get-togethers!