
201 - 500 employees
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Augusta Hitech is an innovative technology company that offers a comprehensive range of services to address complex technology needs for businesses. Their expertise includes managed services, AI-powered solutions, enterprise systems, quality engineering, and cloud infrastructure. They provide professional services such as staff augmentation to deliver engineering talent and offer extensive SAP Implementation & Integration Services ensuring smooth and efficient business operations. Augusta Hitech's proprietary AI technology, SecQ AI, simplifies and automates customer security reviews. They hold ISO 90001:2015 and ISO 27001 certifications, emphasizing their commitment to quality and security standards. The company is heavily involved in data science and the application of AI and deep learning in various industry use cases.
đ June 24
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201 - 500 employees
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Augusta Hitech is an innovative technology company that offers a comprehensive range of services to address complex technology needs for businesses. Their expertise includes managed services, AI-powered solutions, enterprise systems, quality engineering, and cloud infrastructure. They provide professional services such as staff augmentation to deliver engineering talent and offer extensive SAP Implementation & Integration Services ensuring smooth and efficient business operations. Augusta Hitech's proprietary AI technology, SecQ AI, simplifies and automates customer security reviews. They hold ISO 90001:2015 and ISO 27001 certifications, emphasizing their commitment to quality and security standards. The company is heavily involved in data science and the application of AI and deep learning in various industry use cases.
âą Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms âą Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks âą Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation âą Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions âą Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation âą Validate deployment outcomes and ensure successful completion of maintenance activities âą Monitor and manage Azure VM health and associated database infrastructure components âą Perform database refreshes across lower environments as per defined processes âą Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams âą Support service requests, incident tickets, and operational tasks within SLA timelines âą Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform âą Participate in database-related projects as assigned
âą 8+ years of experience in SQL Server database administration or support âą Working knowledge of SQL Server architecture, database health monitoring, and performance basics âą Experience with monitoring tools such as PRTG, Azure Monitor, or equivalent âą Understanding of database backup strategies, job monitoring, and maintenance plans âą Familiarity with deployment tools such as Azure DevOps, Redgate, DB Maestro, or similar âą Ability to execute tasks based on SOPs and troubleshoot common database issues âą Strong analytical and problem-solving skills with attention to detail âą Good communication skills and ability to work in a shift-based support model âą Exposure to Azure-based SQL environments (Azure SQL, Managed Instances, or SQL on Azure VM) (Preferred Qualification) âą Basic scripting knowledge (T-SQL, PowerShell) (Preferred Qualification) âą Experience working in ITIL-based support environments (Preferred Qualification) âą Prior experience in production support or managed services engagements (Preferred Qualification)
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