
Artificial Intelligence • B2B • Public Safety
Aurelian is a company that provides AI-powered conversational automation specifically designed to handle non-emergency calls for public safety dispatch centers. By automating these calls, Aurelian allows telecommunicators to focus on emergencies, improving efficiency and reducing burnout. Their technology supports real-time interactions, collects necessary information from callers, and routes or resolves issues instantly across various communication channels, including phone, texting, and web-chat.
August 9

Artificial Intelligence • B2B • Public Safety
Aurelian is a company that provides AI-powered conversational automation specifically designed to handle non-emergency calls for public safety dispatch centers. By automating these calls, Aurelian allows telecommunicators to focus on emergencies, improving efficiency and reducing burnout. Their technology supports real-time interactions, collects necessary information from callers, and routes or resolves issues instantly across various communication channels, including phone, texting, and web-chat.
• About Aurelian • Aurelian automates non-emergency calls for 9-1-1 centers. • Our AI-powered virtual operator intelligently routes, triages, and resolves administrative calls—freeing up human dispatchers to focus on real emergencies. • The impact? Faster response times, reduced burnout, and better outcomes for communities across the country. • Today, 60–80% of the calls to emergency communication centers (ECCs) aren’t true emergencies—they’re administrative issues like noise complaints, lost pets, or general inquiries. • And while ECCs remain chronically understaffed (by as much as 30% nationwide), these calls stretch already-thin resources even further. • Aurelian is fixing that. • We’re already deployed in ECCs across the U.S., answering thousands of non-emergency calls every day. • By reducing hold times and streamlining operations, we’re helping agencies regain control and bring focus back to where it matters most: saving lives. • We’re growing fast—and looking for people who want to make a real, measurable difference in the future of public safety. • As a Strategic Sales rep at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. • You’ll drive our growth in the public safety sector, helping 9-1-1 centers implement AI solutions that solve workforce shortages and improve emergency response times.
• 6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota. • Deep knowledge of public safety tech ecosystems, especially around NG9-1-1, Call Handling Equipment, CAD systems, and other ECC workflows. • Experience selling $50K–$250K+ deals, and comfort navigating procurement-heavy, long sales cycles. • The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities. • A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology. • Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision-makers. • Strategic thinking and self-direction, with a knack for building repeatable, scalable sales processes. • Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.
• Sell a mission-critical product that has a direct and measurable impact on real people’s lives. • Join a fast-growing team tackling one of the most urgent and overlooked challenges in U.S. infrastructure. • Work with cutting-edge AI at the intersection of civic tech, voice automation, and emergency response. • Be part of a culture that values ownership, speed, and doing the right thing for our customers and communities.
Apply NowAugust 9
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