Customer Service, Call Center Agent – m/f/d

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AUTO1 Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

🚘 Automotive

📦 Logistics

📣 Marketing

💰 Convertible Note on 2020-07

Automotive • Logistics • Marketing

AUTO1 Group is Europe's leading digital automotive platform, specializing in the buying, selling, and financing of used cars. The company utilizes a range of products and services to maximize value for both car dealers and consumers, including Europe-wide platforms for purchasing and remarketing cars. AUTO1 Group also offers digital financing solutions and aims to enhance the consumer experience through its brands, AUTO1. com and Autohero.

📋 Description

• Serve as the first point of contact for customer inquiries from vehicle order through delivery • Support customers from completed order through vehicle handover • Work closely with other departments to research the current status of orders • Ensure smooth vehicle delivery • Keep track of upcoming tasks and set priorities within the team • Help customers receive their new car as quickly as possible, with delivery right to their doorstep

🎯 Requirements

• Initial experience in dialog marketing, call center operations, or private customer service • Enjoy interacting with customers by phone • Structured, reliable, and solution-oriented approach to work • Team player with a hands-on mentality • Positive attitude and strong commitment to achieving self-defined goals • Fluent German, both written and spoken • English skills are an advantage • Confident working with Google Workspace tools (Sheets, Gmail, Calendar, etc.) • Please include your salary expectations with your application

🏖️ Benefits

• Up to 100% remote work within Germany, by agreement • Modern IT equipment and IT support • Attractive, market-competitive, performance-based salary • Open communication and no dress code • Individual training and coaching • Discounts on well-known brands • Discounts on the entire vehicle inventory for you, your family, and your friends